Manager, Software Engineering

Description
Manager, Software Engineering - SoftWriters

More than a technology company.

Empower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology.

About SoftWriters

SoftWriters develops innovative IT solutions that empower long-term care (LTC) pharmacies to deliver life-saving medications more efficiently and accurately. As a voted top workplace in Pittsburgh, we combine meaningful work with a collaborative culture where your contributions directly impact patient care.

The Opportunity

We're seeking a Manager, Software Engineering to join our growing technology organization and help shape the future of healthcare technology. In this role, you'll lead engineering teams responsible for modernizing and expanding our product portfolio while helping drive SoftWriters' transition to an agent-first, AI-enabled software development culture that delivers exceptional value to our customers.

Location: Hybrid - Pittsburgh, PA (Core office days: Tuesday, Wednesday, Thursday)

Reports to: Director, Software Engineering

What You'll Do

The essential functions include, but are not limited to:

Lead multiple innovative technology projects and the teams that deliver them
Leverage your experience to hire and scale up engineering teams
Understand the business environment and work closely with other teams to efficiently drive team progress, and to ensure that projects align with strategic and tactical objectives

Provide recommendations regarding emerging trends, design requirements, best practices, and the utilization of advanced software development methods — including agentic and AI-assisted development approaches
Provide mentorship to team members in the delivery of clear, concise, and tested code

Support and guide Scrum practices, providing an excellent team experience
Facilitate collaboration amongst the team in delivering value each Sprint
Consistently deliver business value within forecasts
Partner with Scrum Masters and Product Owners in support of team member performance and development

Focus on increasing the level of quality in all aspects of product development
Lead your team through our evolution to an agent-first SDLC
Model active, hands-on use of our AI tooling (Cursor, Claude Code) rather than advocating from the sidelines

Coach engineers at every comfort level — from early adopters to those who need more support — toward genuine, sustained adoption
Identify where AI tooling changes how your team plans, reviews, tests, and ships, and help make that operational, not theoretical
Partner with the Director of Engineering to spot adoption friction on your team early and address it directly and supportively
Demonstrate an innovative spirit in continuously improving yourself, others, and our culture

Be energized by developing your own skillset — gain mastery of what you know, explore new languages, technologies, and techniques
Seek opportunities to broaden your scope of knowledge and stay current with industry and organizational trends
Actively seek feedback from colleagues and effectively incorporate changes into work and behaviors
Engage, educate, push, and have fun with your teammates daily
Other duties as assigned

What We're Looking For Required:

BS in Computer Science, Information Science, Management Information Science, related discipline, or equivalent experience
2+ years hands-on technical leadership and people leadership experience
Experience building and leading a diverse team of engineers
Experience working with Scrum teams and comfortable leading in a self-organized team of teams
Advanced software application design and development knowledge
A solid foundation in Computer Science, with strong competencies in data structures and algorithms
Demonstrated ability to work both independently and collaboratively
Proven ability to take ownership of, and follow through on, escalated incidents requiring leadership attention until resolution is achieved
Experience leading a team through a significant change in tooling, process, or technology — and comfort holding a high bar while genuinely supporting people through it
Experience with SOLID principles, IOC / DI, ORM, and unit testing
Experience designing and developing relational databases (SQL, Oracle, MySQL, etc.)
Experience with one or more source control systems (Git, TFS, TortoiseSVN, etc.)
Strong customer service orientation

Preferred:

MS in Computer Science, Information Science, Management Information Science, related discipline, or equivalent experience
Hands-on experience with AI-assisted or agentic development tools (e.g., Cursor, Claude Code, GitHub Copilot, or similar) in a professional setting
Experience and creativity in resolving software application and work-flow process problems
Experience developing with languages and technologies in the Microsoft tech stack such as:
.NET Framework and/or .NET Core (C#)
WPF, MVVM
Entity Framework
SQL Server
Experience with web and/or mobile development:
JavaScript, TypeScript
Angular, React, React Native
REST APIs
Native iOS, Android
Scrum@Scale, Scrum, Scrum Master
Experience in the setup and management of Continuous Integration pipelines
Experience in database performance analysis and tuning
Experience with cloud technologies
Familiarity with HIPAA requirements involving data storage and transmission
Solid understanding of governance and security frameworks to resolve data ownership, sharing, and access rights within a federated environment
Why You'll Love Working Here Meaningful Work: Your leadership will directly influence technology solutions that improve patient safety and help long-term care pharmacies deliver life-saving medications more efficiently.

Modern Work Environment: Brand new, high-tech office with stunning Pittsburgh city views, located directly on the North Shore waterfront.

Recognized Top Workplace: Consistently voted one of the best places to work in Pittsburgh.

Work-Life Balance:

Hybrid work policy with flexible hours
Remote-Work Bank for additional flexibility
Paid parking provided
PTO day on your birthday
Floating holidays
Comprehensive Benefits:

Competitive salary
100% paid parental leave
401(k) with company match
Comprehensive medical, dental, and vision coverage
Life and disability insurance
Growth-Focused Culture:

Continuous learning and development opportunities
Cross-functional collaboration
Clear career advancement paths
Exposure to emerging AI technologies and modern engineering practices
Our Values in Action

Innovators, Thought Leaders, Teachers: We invest in your growth and encourage knowledge sharing.
Accountability and Ownership: Take initiative, own outcomes, celebrate wins.
Customer-Centric: Direct connection to the pharmacies and patients we serve.
Unyielding Integrity: Ethical decision-making in everything we do.
One Team, Family Spirit: Collaborative environment where everyone's success matters.