Senior Accountant, Accounting Operations & Systems

Description
Senior Accountant, Accounting Operations & Systems

More than a technology company.

Empower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology.

About SoftWriters

SoftWriters develops innovative IT solutions that empower long-term care (LTC) pharmacies to deliver life-saving medications more efficiently and accurately. As a voted Top Workplace in Pittsburgh, we combine meaningful work with a collaborative culture where your contributions directly impact patient care.

The Opportunity

We're seeking a Senior Accountant, Accounting Operations & Systems to join our growing team and help shape the future of healthcare technology. In this role, you'll lead critical accounting operations while driving the modernization of our finance systems, processes, and reporting capabilities. You'll play a key role in ERP implementations, process automation initiatives, and ensuring the integrity of our financial operations as we continue to scale.

Location: Hybrid - Pittsburgh, PA (Core office days: Tuesday, Wednesday, Thursday)

Reports to: Controller

What You'll Do

System Implementation, Testing & Modernization

Serve as a key accounting contributor to the upgrade and implementation of the accounting system (ERP), billing utilities, and reporting tools.
Participate in requirements gathering, system configuration, and fit-gap analysis for new or upgraded platforms.
Design and execute test plans (unit, integration, parallel, and user acceptance testing); document results, identify defects, and validate fixes.
Validate data conversions and reconcile pre- and post-migration balances to ensure completeness and accuracy.
Partner with IT, FP&A, vendors, and consultants to align data structures, workflows, and reporting through system transitions.
Document new system processes and train team members on updated workflows.

Process Improvement, Automation & Controls

Evaluate manual, legacy, and high-touch processes and lead opportunities for automation and standardization.
Leverage technology — including advanced Excel, workflow tools, ERP capabilities, and AI — to streamline recurring accounting tasks.
Design, implement, and document improved processes, and create SOPs and process maps.
Strengthen internal controls, documentation, and audit readiness across accounting workflows.

Month-End & Year-End Close

Own recurring journal entries, accruals, balance sheet reconciliations, and variance analysis.
Ensure reconciliations are timely, accurate, and GAAP compliant.
Maintain accurate financial records and supporting schedules for close activities.
Prepare documentation to support internal and external audits, including audit requests, reconciliations, and evidence of controls.
Accounts Receivable, Billing & Collections

Support and, where assigned, lead the AR process — customer invoicing, cash application, and account reconciliation.
Lead or assist with collection efforts to maintain strong cash flow and address delinquent accounts.
Collaborate with internal teams to resolve billing discrepancies and ensure timely, accurate invoices.
Maintain supporting documentation for customer accounts, adjustments, and issue resolution.

Accounts Payable & Vendor Management

Support the accounts payable process, including vendor invoice review, validation, and payment in accordance with company policy and GAAP.
Research and resolve invoice discrepancies with vendors and internal teams.
Process and reconcile employee expense reports and company credit card activity.

Maintain accurate, organized, audit-ready AP documentation.

Financial Data Integrity, Reporting & Team Support

Maintain accurate financial data by identifying, investigating, and resolving discrepancies in a timely manner.
Build and refine reports to improve data quality, metric visibility, and decision support.
Support Accounting and Finance leadership with ad hoc reporting, analyses, reconciliations, and special projects.
Mentor and provide guidance to developing colleagues; help cross-train and document responsibilities across the team.
Perform back-up duties and other functions as needed — where flexibility and cross-functional support are expected.
Other duties as assigned.

What We're Looking For Required:

Bachelor's degree in Accounting, Finance, or a related field.
5+ years of progressive accounting experience, preferably in a growing, multi-product, or complex operational environment.
Demonstrated hands-on experience with new accounting/ERP or billing system implementation and testing (configuration, UAT, parallel testing, data validation).
Strong understanding of GAAP, full-cycle month-end close, and internal controls.
Proven ability to modernize, automate, and document accounting workflows.
Advanced Microsoft Excel skills (complex formulas, pivot tables, lookups; automation a strong plus).
Experience with ERP systems such as Sage 300 or similar.
High attention to detail with strong problem-solving and analytical abilities.
Clear, effective written and verbal communication skills.
Ability to prioritize and manage multiple deadlines and projects in a fast-paced environment.
Ability to independently identify process weaknesses and drive improvements end to end.

Preferred:

Experience contributing to an ERP implementation or major system upgrade.
Experience with workflow automation, AI-enabled tools, or process redesign.
Experience in a SaaS or software environment with recurring revenue and deferred revenue recognition.
Experience supporting internal and external audits and public-company / SOX-style control environments.

Why You'll Love Working Here Meaningful Work: Your work directly supports the financial operations and technology solutions that help long-term care pharmacies deliver critical medications to patients.

Modern Work Environment: Brand new, high-tech office with stunning Pittsburgh city views, located directly on the North Shore waterfront.

Recognized Top Workplace: Consistently voted one of the best places to work in Pittsburgh.

Work-Life Balance:

Hybrid work policy with flexible hours
Remote-Work Bank for additional flexibility
Paid parking provided
PTO day on your birthday
Floating holidays

Comprehensive Benefits:

Competitive salary
100% paid parental leave
401(k) with company match
Comprehensive medical, dental, and vision coverage

Growth-Focused Culture:

Continuous learning and development opportunities
Cross-functional collaboration
Clear career advancement paths
Our Values in Action

Innovators, Thought Leaders, Teachers: We invest in your growth and encourage knowledge sharing.
Accountability and Ownership: Take initiative, own outcomes, celebrate wins.
Customer-Centric: Direct connection to the pharmacies and patients we serve.
Unyielding Integrity: Ethical decision-making in everything we do.
One Team, Family Spirit: Collaborative environment where everyone's success matters.