Accounts Receivable Specialist

As the AR & Collections Specialist, you will play a critical, dual role in securing our cash flow. You will manage daily cash applications and accounts receivable reconciliation across our multi-brand portfolio while actively driving proactive B2B collections. Collaborating closely with credit analysts, claims managers, and wholesale partners, you will ensure outstanding balances are resolved promptly, cash is applied accurately, and Days Sales Outstanding (DSO) remains optimized.

Responsibilities

Accounts Receivable & Cash Application
Daily Cash Application: Apply wire transfers, ACH payments, checks, and daily/monthly credit card transactions across multiple brand portfolios accurately and timely.
EFT & Bank Management: Monitor and reconcile daily EFT payments directly from our corporate banking platforms.
Reconciliation: Perform ongoing cash reconciliation of wholesale customer accounts, ensuring all credits, unapplied cash, and payments are accurately matched.
Month-End Support: Prepare, balance, and distribute critical month-end accounts receivable reports and general ledger inputs.
Proactive B2B Collections & Portfolio Management
Active Collections: Monitor and analyze weekly and monthly Accounts Receivable Aging Reports to identify delinquent or past-due wholesale customer accounts.
Customer Outreach: Establish and maintain professional, firm, and collaborative outreach (via phone and email) with past-due accounts to secure timely payments.
Dispute & Chargeback Resolution: Partner with the Claims Manager to identify, research, and resolve chargebacks, short payments, and payment deductions.
Credit Collaboration: Assist the Credit and Finance departments with special projects, evaluating credit-hold statuses, and adjusting credit limits based on payment trends.

Qualifications

Experience: 3–5 years of dedicated experience in Accounts Receivable, Cash Applications, and business-to-business (B2B) Collections. Experience working in retail, wholesale, or consumer goods is highly preferred.
Technical Savvy: Intermediate to advanced Excel skills are required (fluent with VLOOKUPs, Pivot Tables, and sorting large financial data sets).
System Knowledge: Hands-on experience with modern ERP systems (such as SAP, NetSuite, or AS400) is highly desirable.
Communication Style: Excellent verbal and written communication skills with a proven ability to negotiate payment terms professionally and maintain positive vendor relationships.
Execution & Detail: Exceptional time management skills, intense attention to detail, and a track record of performing accurately under pressure and meeting tight closing deadlines.