CCM Developer

A role you will love

You’ll be a part of our dynamic CCS team which provides integrated customer communication solutions worldwide. In this role, you will develop and support our systems that ensure the business meets the needs of its clients, internally and externally, by following the prescribed standards as determined by the different technical groups, as well as using technical frameworks, both existing and emerging.

Other key responsibilities include:

Building and maintaining customer communication management (CCM) solutions that will interact with various systems for print and electronic communications
Performing unit testing and assisting Testing teams with system testing
Investigating technical issues when required, using the help of senior and experienced team members if needed
Assisting in the preparation of documentation where necessary for new or changed business, operational, or support procedures
Recording and updating assigned tasks using a work tracking tool and provide status reports on outstanding issues
Providing on-call support as needed for problems which occur out of working hours including support to other CTS locations

What will you bring to the role?

To be successful in this role, you have the ability to work under pressure and meet tight deadlines. You are also someone who is team oriented and results oriented. You are a creative thinker, a problem solver and a quick learner.

You’ll also bring:

3 + years’ experience with document composition engines, like Quadient Inspire
Experienced in reviewing business requirements & technical specifications to determine necessary changes needed to satisfy the requirements
Analytical thinking involving analysis of solution constructs and proper methods of validation and reconciliation
Ability to work flexible hours as needed
Bonus points if you have:

Experience with any of the following languages: Perl, XML, JSON, SQL, C++, TypeScript, JavaScript, Groovy
Experience working within in-house built tools and the ability to adapt to learning the ins and outs of these types of tools
Knowledgeable with various version control tools, such as Git, TFS, ADO
Understanding of both Waterfall and Agile methodologies

Benefits designed for you

Flexible work to help you find the best balance between your work and your lifestyle.

Health and well-being: Flexible benefits to support you and your family.

Invest in our company by setting aside a portion of your pay to purchase company shares, and you’ll also receive a company contribution.