Founder’s Chief of Staff 

Position Overview

We are seeking a highly organized, emotionally intelligent Founder’s Chief of Staff / Studio Operations Lead to work closely with the founder of a fast-moving creative agency.

This is a hands-on role combining founder support, project management, team coordination, client communication, and operational follow-through. The ideal candidate can take the founder’s ideas and direction and turn them into clear action, while keeping projects, people, and priorities moving without constant founder involvement.

Key Responsibilities

• Work closely with the founder to organize priorities, decisions, follow-ups, and action items.
• Translate conversations, texts, voice notes, and ideas into clear tasks, owners, and deadlines.
• Maintain visibility across active projects, deadlines, deliverables, and team workload.
• Coordinate designers, copywriters, video teams, vendors, freelancers, and internal staff.
• Follow up on projects and identify bottlenecks, delays, or issues before they escalate.
• Help manage client communication, requests, timelines, proposals, estimates, and follow-ups.
• Keep project management systems, files, decisions, and responsibilities organized.
• Track invoices, deposits, vendor bills, client balances, and other basic financial items.
• Work with the founder and team to improve processes, accountability, and day-to-day operations.
• Determine what can be handled independently and what requires the founder’s attention.

Ideal Candidate

• Highly organized, proactive, and excellent at follow-through.
• Calm under pressure and comfortable with fast-moving, creative environments.
• Strong judgment and able to make practical decisions independently.
• Excellent written and verbal communication.
• Comfortable working with creative personalities and changing priorities.
• Discreet, trustworthy, humble, and service-oriented.
• Strong project management and coordination skills.
• Experience in a creative agency, production studio, marketing firm, or founder-led business strongly preferred.
• Comfortable with Google Workspace, spreadsheets, project management systems, and communication platforms.

What Success Looks Like

The founder is able to focus on creative direction and high-level decisions, while projects move forward, the team knows what needs to get done, clients receive consistent follow-up, and the company operates with greater structure and accountability.