Medical Assistant 2

Core Job Functions:
1. Utilizes creative methods to support patient’s individual needs and respect patient’s spiritual beliefs, faith, and practices.
2. Establishes a trusting relationship by creating and maintaining a conducive climate for healing by being authentically present to the patient and family, identifying and managing discomforts, providing emotional support.
3. Prioritizes and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner safely and professionally. Communicates clearly and in a timely manner to patient and family, as well as the appropriate team members. Seeks assistance when needed.
4. Contributes to team building by participating in unit/clinic programs and meetings. Commits to positive morale, using constructive and effective conflict resolution skills. Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments.
5. Attains educational knowledge and competencies that reflects current clinical practice skills. Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.
6. Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).
7. Performs professionally within their clinical scope of practice skills utilizing State, Federal, and University of Miami’s standards, guidelines, relevant statues, rules, and regulations. Incorporates protocols and standards of care into daily practice.
8. Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self-esteem.
9. Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.
10. Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.
11. Understands the importance of medical and surgical asepsis. Prepares patients for physician’s care with basic instruction and information regarding examination procedures.
12. Perform vital signs, EKG, phlebotomy, and document in patient’s medical record.
13. Cleans and/or sterilizes medical instruments while observing principles of sterile technique. Schedules patients for tests and completes required forms for laboratory work.
14. Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties.
15. Adheres to University and unit-level policies and procedures and safeguards University assets.

Important Note: Medical Assistants 2 (MA 2) working in Hospital-based units will not perform any type of medication administration.

This list of duties and responsibilities are not intended to be all-inclusive, it may expand to include others, as necessary.

Core Qualifications:

Education:

High school diploma or equivalent

Graduate from an approved Medical Assistant educational program recognized by the U.S. Department of Education (USDE).

Certification and Licensing:

Approved MA Certifications:

CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA)®

RMA- Registered Medical Assistant - American Medical Technologists (AMT)

CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA)

NCMA - National Certified Medical Assistant (NHA - NCCT)

NRCMA - Nationally Registered Certified Medical Assistant (NAHP)

Note: MA - Medical Assistant without an approved certification must:

provide proof of completion, from an approved educational program sign an agreement statement, stating candidate shall obtain a National wide or Statewide MA certification no more than 12 months from the date of hire as a condition of continued employment.

Additional certification:

American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers

HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification

Experience:

Minimum of 2 years previous experience

Knowledge, Skills, and Attitudes:

Strong, effective communication skills with patients, families, and clinical team

Ability to adapt and exhibit flexibility to handle new, different, or changing environments

Demonstrates strong time management skills to prioritize and act proactively

Ability to uphold professional ethics and maintain patient confidentiality

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessar