Wellness Representative

Benefits:
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Wellness resources
401(k)
Bonus based on performance
Employee discounts
Benefits/Perks
A competitive hourly salary plus bonuses
Flexible Schedules
Fun, wellness-focused work environment
Free and discounted wellness treatments

Company Overview
Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. We are part of a franchise group that has 5 locations across Westchester and Brooklyn.

The Role
Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you're amazing, and that's exactly what we're about at Restore. We're always looking for people who share that passion.

Our Client Experience & Sales Specialists (we call them Hyper Wellness Representatives) are the heartbeat of the studio. You're the first person every client meets, the concierge for everything happening in the studio that day, and the driver of outbound client outreach and sales. This isn't a check-in desk job, it's a client-facing sales and experience role where you set the tone for the entire studio.

What You'll Do

Sales & Client Growth
• Conduct studio tours and confidently present and close service packages and memberships
• Own outbound client outreach: re-engage past clients, follow up on leads, and drive rebookings
• Consistently hit membership, package, and retail sales targets
• Serve as the go-to expert on Restore's services so you can sell with confidence, not just familiarity

Client Experience
• Greet and assist clients, and manage phone, text, and voicemail follow-up
• Handle booking, scheduling, rescheduling, and cancellations
• Onboard new clients: waivers and POS profile setup
• Educate clients on services, medical benefits, precautions, and at-home care

Studio Operations & Culture
• Open and/or close the studio, keeping it safe, clean, and welcoming
• Represent Restore's mission and Hyper Wellness lifestyle in every interaction
• Help build a studio culture where every team member feels valued and recognized

Qualifications
You’re passionate about health and wellness
You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe.
Working weekends doesn’t bum you out
Communication and collaboration are some of your strong suits
You are comfortable (and motivated) by consultative selling as part of the role

Compensation: $20.00 per hour