Head of Sales and Reseller Partnerships

Head of Sales and Reseller Partnerships

(Internet Safety / B2C SaaS)

Location: United States (Remote) Role Type: Full-time

About the Company

We are a purpose-driven SaaS business focused on enabling healthier, safer internet use. Our platform helps communities, individuals, and families manage access to digital content in a proactive, values-aligned way, positioning ourselves as an enabler of positive technology use.

Alongside our direct-to-consumer business, we have a large network of reseller and community partners who play a critical role in our reach and adoption.

The business has entered an exciting phase of transformation and professionalisation, with a clear vision to significantly mature, grow, and scale over the next two years.

The Opportunity

This is a unique and high-impact role combining Head of Sales and Head of Reseller Partnerships, owning both direct growth and the development of a scalable partner ecosystem.

You will step into a commercial environment with:

• Limited formal structure
• Existing but underdeveloped reseller relationships
• Immediate operational demands to address
• Significant opportunity to build, shape, and professionalise how we grow

This role is ideal for someone who enjoys building from the ground up, bringing structure, commercial thinking, and strategic clarity to a business with strong purpose and untapped potential.

Key Responsibilities

1. Sales Leadership (Growth)

• Own and drive customer acquisition and revenue growth
• Define and execute scalable growth strategies
• Introduce structure, metrics, and accountability into the sales process
• Identify and optimise key acquisition channels
• Design a future-state sales function

2. Reseller and Partnership Strategy (Relationships)

• Take ownership of all existing reseller relationships, stabilising and strengthening where needed
• Design and implement a scalable reseller/partner model
• Define commercial frameworks (pricing, margins, incentives, tiers)
• Introduce structured partner onboarding, enablement, and management processes
• Identify and develop new partnership opportunities within aligned communities and networks
• Build long-term, trust-based relationships with key partners

3. Commercial Development (Maturity)

• Bring structure, professionalism, and consistency to how we operate commercially
• Develop clear reporting and performance tracking (sales and partnerships)
• Collaborate with leadership on pricing, packaging, and go-to-market strategy
• Support the broader business transformation over the next 12-24 months
• Balance strategic work with hands-on execution in a low-maturity environment

4. Stakeholder and Community Engagement (Community)

• Act as a key commercial representative of the business within the community
• Build credibility and trust across a range of stakeholders
• Navigate a culturally sensitive and values-driven environment thoughtfully and effectively

5. Growth Marketing

• Work closely with senior leadership to help define customer acquisition and growth strategies
• Act as a key commercial stakeholder in marketing planning, ensuring activity aligns with revenue, customer growth and partner objectives
• Provide market insight and customer intelligence to support marketing investment decisions
• Collaborate on positioning, messaging and go-to-market initiatives
• Ensure strong alignment between marketing activity, sales effectiveness and reseller success
• Support measurement of commercial outcomes and return on investment from marketing initiatives

What We Are Looking For

Experience and Skills

• Experience in a commercial leadership role (Sales, Partnerships, or both)
• Strong track record of driving customer growth and revenue
• Experience building or scaling reseller/partner ecosystems
• Ability to design commercial models and incentive structures
• Hands-on, pragmatic, and able to balance strategy with execution
• Strong relationship-building and stakeholder management skills

Mindset and Approach

• Builder mentality: enjoys creating structure where little exists
• Commercially sharp but purpose-driven
• Resilient and adaptable, comfortable dealing with ambiguity and challenging business problems
• High ownership and accountability
• Diplomatic but able to challenge and elevate standards

Community and Cultural Fit

• Strong understanding of, or close connection to, the Jewish community
• Must have cultural awareness and sensitivity around our target demographic
• Able to engage authentically with community stakeholders and partners

Why This Role Is Different

• A real opportunity to shape the commercial engine of the business
• Combination of mission-driven work and commercial leadership
• Direct influence on the company's next phase of growth and transformation
• Opportunity to build both a sales function and partner ecosystem from the ground up

Success Looks Like

• Stabilised and strengthened existing reseller relationships
• A clear, structured, and scalable reseller model in place
• Improved customer acquisition, reseller retention, and revenue growth
• Introduction of commercial discipline and measurable performance
• A defined roadmap for maturing and scaling our commercial operations across the next 24 months

Compensation Package

Base Salary: $70,000-$100,000 (dependent on experience)

On-Target Earnings (OTE): $140,000-$200,000