Security Tower Guard

Key Responsibilities:

Greet and assist tenants, employees, and visitors in a professional and courteous manner
Monitor and control access to the building by verifying identification and credentials
Manage visitor access, sign-in procedures, and vendor/contractor entry
Ensure only authorized individuals enter restricted or tenant-specific areas
Maintain a visible presence at assigned post to support safety and deter unauthorized activity
Respond to inquiries, provide directions, and support overall tenant experience
Monitor building activity and report any suspicious behaviour or security concerns
Coordinate with patrol guards, supervisors, and SOC for incidents or escalations
Maintain accurate logs of visitors, incidents, and daily activity
Enforce site rules, policies, and access control procedures
Respond to incidents, alarms, or emergencies occurring within the immediate area
Support emergency procedures, including evacuations and coordination with emergency services
Prerequisites:

Security License in the province of Ontario
Valid First Aid & CPR Level C from a WSIB approved provider
Previous experience in a front desk, concierge, or access control security role preferred
Strong customer service and interpersonal skills
Excellent communication skills, both verbal and written
Professional appearance and demeanor suited for a corporate environment
High attention to detail when verifying identification and managing access
Ability to remain calm and professional while handling challenging situations
Comfortable working in a high-traffic, fast-paced environment
Basic computer skills and ability to use access control or visitor management systems
Applicants who do not possess these certifications can opt into Paladin's Use of Force /Management of Aggressive Behavior certification program prior to their onboarding training to ensure they meet the requirements of the position
Legally authorized to work in Canada
Why choose Paladin?

Opportunities for training and professional development
Competitive salary and benefits package.
Work today, get paid today.
We serve diverse communities; tell us what languages you speak. Include level of proficiency (basic/Intermediate/fluent)
Education Requirements (All)
College/University Education

Certification Requirements (All)
Valid G Licence
Valid Ontario Security License