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Product & Operations Lead, RFP Proposal Writer Product & Services

Company
Starbridge
Location
New York City, NY
Work type
Full Time · On-site
Posted
2026-08-20

Job description

About the role
Our customers see a deal coming months before the RFP drops. Then it drops, they have three weeks to write 200 pages, and they lose to whoever wrote it better.

Our RFP proposal writer is live today with an ambitious roadmap in front of it. You inherit it on day one.

Now we're building the other half. Some customers don't want a tool, they want the response written. RFP Services is a done for you offering that writes the bid, then pulls the evaluators' scoring sheets back through public records requests so the next one is sharper.

Two mandates, one flywheel. The product makes writing a response fast. The service makes us the ones writing them, and everything we learn writing them makes the product better than anyone can build from the outside.

You own both. You start by doing the work yourself, then build the team that takes it over.

What You’ll Own

The product. The RFP proposal writer: roadmap, requirements, users. Ship the next chapter with engineering and design.
The service, as the doer. It launches the week you start and you are it. Real customers across K-12, higher ed, cities, counties, and states.
The service, as the builder. Recruit, train, and manage a remote freelance writing bench. Own the QA that holds quality as volume grows.
The number. Pricing, packaging, margin, and the services revenue line.
Demand. Build the outbound motion and sell it alongside our AEs and into our customer base.
The feedback loop. Every response you write is product research. Turn it into specs, templates, and tooling that make a two week response a two day one.

Qualifications

1-4 years in product at a fast growing company, or at a top consulting/finance firm or equivalent
A strong academic record
Exceptional writing. This job is writing before it is anything else
Real comfort doing the work yourself before you delegate it, and real appetite for building the team that takes it over
High agency. Nobody hands you a plan here. You write it
Commercial instinct: revenue, margin, win rate
Interest in the space. Public procurement is arcane, unglamorous, and enormous

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