Human Resource Case Manager

We are seeking a compassionate, organized, and motivated Human Resource Case Manager to join our growing team. This unique role combines human resources, recruiting, employee support, staffing coordination, and administrative case management.

The ideal candidate enjoys working with people, conducting interviews, solving problems, and helping support both employees and families. You will work closely with leadership, clinical teams, operations, and administrative staff to ensure our organization continues delivering exceptional services.

This is an excellent opportunity for someone looking to make a meaningful impact within a mission-driven healthcare organization.

Responsibilities Human Resources & Employee Support
Manage employee cases, HR documentation, and personnel records
Maintain accurate, organized, and confidential employee files
Support employee onboarding, offboarding, and lifecycle processes
Assist with employee relations matters and provide administrative HR support
Ensure confidentiality and compliance with company policies and procedures
Recruiting & Staffing
Conduct interviews for administrative, clinical, and support staff positions
Recruit and source candidates, including Registered Behavior Technicians (RBTs) and Board Certified Behavior Analysts (BCBAs)
Build and maintain relationships with candidates, providers, referral sources, and recruiting partners
Partner with managers and leadership teams to identify and address staffing needs
Coordinate hiring activities and support staffing initiatives across departments
Operations & Case Coordination
Assist with intake operations and coordinate communication between families, providers, and internal teams
Collaborate with Operations and Payroll departments on company-wide initiatives
Support workforce planning and staffing coordination efforts
Maintain accurate records and ensure timely follow-up on assigned cases and projects
Qualifications Required
Minimum of 1 year of experience in Human Resources, Employee Relations, Recruiting, Staffing, or a related field
Excellent verbal and written communication skills
Strong organizational skills with the ability to manage multiple priorities
Strong interpersonal, problem-solving, and conflict-resolution skills
Ability to maintain confidentiality and exercise sound professional judgment
Proficiency in Microsoft Office and other computer applications
Preferred
Experience conducting interviews and supporting recruitment efforts
Knowledge of HR best practices and employment compliance guidelines
Experience in healthcare, behavioral health, ABA services, therapy, education, or social services
Experience recruiting Registered Behavior Technicians (RBTs) and Board Certified Behavior Analysts (BCBAs)