Collection Specialist

We are seeking an experienced and detail-oriented Collection Specialist to join our team. This role is ideal for someone with strong computer and accounting skills who is comfortable handling accounts receivable responsibilities, following up on open balances, and communicating professionally with tenants regarding arrears and outstanding charges.

The ideal candidate is seasoned, organized, and confident managing collections, banking tasks, and account-related follow-up in a professional and efficient manner.

What You’ll Do

Make collection calls to tenants regarding open arrears

Email backup documentation for open charges

Monitor and follow up on outstanding balances in a timely manner

Support accounts receivable functions and maintain accurate account records

Assist with banking tasks, including making deposits

Communicate professionally with tenants regarding account activity and payment status

Work closely with internal teams to ensure accurate account information and follow-up

Maintain organized records of collections activity, payments, and correspondence

Requirements

Previous experience in collections, accounts receivable, or a related accounting role

Strong computer skills

Good accounting knowledge and comfort working with financial information

Professional and confident phone communication skills

Strong attention to detail and organizational skills

Ability to manage follow-up and documentation accurately

Seasoned and experienced professional preferred

Ability to work independently and handle sensitive financial matters professionally