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Apartment Maintenance Supervisor

Company
WPM Real Estate Management
Location
Baltimore, MD
Work type
Full Time · On-site
Posted
2026-08-20

Job description

As a Service Manager, some of your responsibilities will include:

Diagnosis and repair in areas such as: HVAC, electrical, plumbing, carpentry, drywall, flooring, general maintenance and unit turnover
Working to achieve the operational goals of the property within company policies/guidelines
Conducting property inspections regularly, identifying interior and exterior work that needs to be completed
Managing move-in and move-out processes
Scheduling and executing routine preventative maintenance
Updating work order systems and generating work orders
Communicate with Property Manager to provide updates of projects, unit turns and work order status
Scheduling and managing contractors, vendors and third-parties

Required Knowledge, Skills, and Abilities:

HVAC Certification
Demonstrated plumbing, electrical, and carpentry skills required
Knowledge of OSHA safety rules and regulations
Excellent time management and prioritization skills
Ability to communicate in writing, and responding to emails
Excellent verbal communication skills with residents and staff
Superior customer service skills with ability to respond to clients with diplomacy, tact, and patience
Ability to quickly learn new technology and computer applications
Demonstrated sensitivity to different cultures
Valid driver's license and reliable transportation required
Education and Experience:

High School Diploma or equivalent
Five years' experience in residential multifamily or facility maintenance
3 years of supervisory experience in residential maintenance

Why Join WPM?
Competitive Pay – $33/hour (based on experience) + phone & allowance
Great Benefits – Medical, dental & vision insurance, 401(k), PTO, sick leave, and rental discount (for eligible full-time associates living at a WPM-managed property)
Career Growth – Ongoing training and professional development
Supportive Team Culture – Work with a collaborative, professional, and resident-focused

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