Strategic Operations Director

Responsibilities
Cohort Orchestration & Meeting Effectiveness: Own the operating model for leadership cohorts and executive governance forums. Ensure meetings are well-structured, outcome-oriented, and connected to business priorities, with clear expectations before, during, and after each cohort discussion.
Decision Capture & Action Follow-Through: Translate the richness of cohort discussions into documented decisions, actionable next steps, accountable owners, and visible follow-through. Establish mechanisms to ensure actions are routed, tracked, and closed with the right level of governance and escalation.
Transcript Analysis & Meeting Intelligence: Use transcripts, meeting artifacts, stakeholder feedback, and AI-enabled analysis to extract key themes, decisions, commitments, risks, dependencies, and follow-up needs. Convert unstructured discussion into structured insights and execution-ready outputs.
Targeted Persona Recaps & Stakeholder Communication: Design and scale targeted recap models that get the right information to the right people. Create persona-based summaries for executives, Chiefs of Staff, business owners, action owners, and downstream teams so each audience receives the context and next steps needed to execute.
Systems & Process Design: Create durable systems, standards, templates, workflows, and operating procedures that allow the cohort motion to scale consistently. Build mechanisms that reduce dependency on individual heroics and allow the engine to operate with repeatable quality.
Action Governance & Accountability: Drive consistent governance for action management, including ownership, due dates, prioritization, dependencies, status reporting, and closure discipline. Improve transparency and accountability across cross-functional teams responsible for execution.
Executive Governance & Business Rhythm Alignment: Partner with executives, Chiefs of Staff, and business leaders to ensure cohort outputs feed into broader business rhythms, planning cycles, leadership reviews, and execution forums. Maintain alignment between cohort discussions and MCAPS priorities.
Insight Synthesis & Continuous Improvement: Analyze meeting effectiveness, recap consumption, action completion, stakeholder feedback, and recurring business themes to identify improvements. Develop recommendations that increase cohort value, reduce noise, and improve organizational velocity.
Platform & Tooling Partnership: Partner with engineering, business process, productivity, and operations teams to improve the tools and platforms that support cohort management, transcript analysis, action systems, reporting, and knowledge distribution.
Embody Microsoft Culture & Values: Model Microsoft’s values through growth mindset, customer obsession, inclusion, collaboration, integrity, and accountability for durable business outcomes.

Qualifications
Required/minimum qualifications
Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
OR equivalent experience.