Receptionist

Description
We are looking for a friendly, organized, and detail-oriented Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors. Office hours would be between 20-30 hours per week.

Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Medical Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.

Medical Receptionist Responsibilities:

Answer incoming calls on a multi-line telephone system with professionalism and efficiency
Schedule and confirm patient appointments
Transfer calls and take accurate messages according to office procedures
Greet patients and visitors and notify the appropriate team member of their arrival
Collect and post co-pays and communicate outstanding balances
Check patients out and follow proper check-out protocols
Notify providers of cancellations or scheduling issues
Type correspondence and office memos as directed
Transcribe visit details into medical reports
Prepare charts, gather necessary paperwork, and print daily appointment schedules

Education and Experience:

High School Diploma or equivalent required
Previous front desk or medical office experience preferred
Familiarity with electronic medical records (EMR) is a plus