Team Lead, Client Integration Engineer

What You’ll Achieve

Manage and mentor multiple direct reports, ensuring quality and efficiency of output while serving as the primary point of escalation
Set team standards for client support, technical excellence, and cross-functional service
Act as the technical subject matter expert and client liaison, collaborating with internal teams to drive execution and delivery of key initiatives
Identify and lead enhancement opportunities that support client marketing goals and anticipate future needs
Integrate marketers into the Epsilon system by designing, developing, and testing technical solutions; maintain client-specific codebases for campaigns
Direct the team in developing strategic solutions for client marketing needs
Advise account teams and clients on platform features and campaign setup options
Provide relevant, timely, and concise updates to senior leadership
Build product knowledge to understand and communicate revenue impact of configuration options
Who You Are

Proven ability to manage and mentor direct reports while maintaining technical excellence
Strong leadership and communication skills; able to set standards and guide cross-functional collaboration
Deep understanding of web technologies, SQL, and JavaScript with ability to direct technical strategy
Experience advising clients and internal teams on platform features and campaign setup
Familiarity with scripting and automation tools to support team efficiency
Background in digital marketing and consulting, with a focus on scalable client solutions
Experience and Education

7+ Years of experience in a Technical Role
5+ years of experience in digital marketing technology
3+ years leadership experience
Bachelor’s degree in computer science, MIS or related field, or equivalent experience