Medical Receptionist

Responsibilities

Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value. Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion. The Patient Service Associate is responsible for all front desk operations under the direction of the Practice Manager/Director/Assistant Director, which include, but are not limited to: Scheduling patients, answering phones, scanning medical records, triage patient phone calls for severity/importance, collection of insurance information and verification or benefits, charge entry and payment posting.

Requirements

EDUCATION AND WORK EXPERIENCE

Education and Work Experience:
High School Diploma or GED
A minimum of one year experience is preferred as a Medical Assistant or EMT-Paramedic

SPECIFIC REQUIREMENTS

License Requirements:
N/A
Certification Requirements:
CPR-preferred
Age Specific Care Provided For:
Adolescents
Adults
Geriatrics
Knowledge, Skills and Abilities:
Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
Microsoft Word, Power Point, Excel
Microsoft Outlook
Meditech (if applicable to position)
Epic (if applicable to position)
Performance Manager/NetLearning
Must be able to read, write, and speak the English language in an understandable manner.
Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
Must be able to follow written and oral instructions.
Other Requirements:
Adapt to the changing needs of the organization, its patients and the market.
Actively contribute to a positive, congenial working environment.
Actively contribute to enhancing patient experience.

Min

USD $17.83/Hr.

Max

USD $26.75/Hr.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
403(b) retirement plan with generous company match and “catch up” provision
Paid Time Off (PTO) & company paid holidays
Tuition reimbursement
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Employer paid Short & Long Term Disability benefits for eligible employees
Voluntary Benefits
Discounts on auto & home insurance and Verizon plans
Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values