Homecare Intake Coordinator

About the Role:
Tradition Home Health Care in Brooklyn, NY is looking for a dedicated Homecare Intake Coordinator to manage the intake process for the Michigan Home Help Program. This is an exciting opportunity to play a vital role in connecting clients with the home-based care services they need, making a real difference in people's lives every day.

Responsibilities:
Coordinate and process new client intake for the Michigan Home Help Program
Collect and verify client eligibility, documentation, and authorization requirements
Serve as the primary point of contact for clients, families, and referral sources during the intake process
Communicate with Medicaid/state program representatives to facilitate approvals and authorizations
Maintain accurate and up-to-date client records in the intake management system
Collaborate with care coordinators, schedulers, and clinical staff to ensure seamless onboarding
Follow up on pending cases and resolve intake-related issues in a timely manner

Requirements:
Prior experience in homecare, home health, or healthcare intake coordination preferred
Familiarity with the Michigan Home Help Program or Medicaid home care programs is a strong plus
Strong organizational skills with the ability to manage multiple cases simultaneously
Excellent verbal and written communication skills
Proficiency in electronic health records (EHR) or intake management software
Detail-oriented with a commitment to accuracy in documentation and compliance
Compassionate, patient-focused attitude with strong customer service skills