Sr Product Manager (Business)

About the Role:

We are seeking a strategic, collaborative Senior Digital Product Manager (individual contributor) to help lead day-to-day product management for Schwab’s core brokerage account products, including Schwab One, Organization, Trust, and Estate accounts. This role is responsible for translating business, client, regulatory, and operational needs into clear product priorities; maintaining product health; and partnering across Schwab to deliver enhancements that improve the client and employee experience. The Manager will serve as a product subject matter expert, represent the product line in cross-functional initiatives, and help shape roadmap decisions across Investor Services and Advisor Services.

Key Responsibilities:

Own product management activities for assigned core brokerage account products, including product strategy inputs, product health, documentation, and enhancement prioritization
Maintain and improve client-facing and internal product materials, including forms, account applications, account agreements, and Knowledge Center content, in partnership with Legal, Compliance, Operations, Service, Marketing, and Field-facing teams
Monitor product performance, client and field feedback, operational pain points, competitive trends, and regulatory developments to identify opportunities to improve product experience
Lead product health reviews and competitive gap assessments; synthesize findings into clear recommendations, business cases, and roadmap opportunities
With partners and Director, develop and manage product roadmap inputs for Schwab One, Organization, Trust, and Estate accounts, balancing client impact, business value, risk, regulatory requirements, and execution feasibility
Represent the product line in cross-functional initiatives, ensuring proposed solutions support the intended client experience, operational model, and business outcomes
Proactively identify risks, dependencies, trade-offs, and roadblocks; communicate options and recommendations clearly to leadership and stakeholders
Support a One Schwab approach by building strong relationships, influencing without direct authority, and driving alignment across teams with competing priorities

What you have

Required Qualifications:

5+ years of experience in product management, financial services, brokerage, wealth management, or a related business role
Strong understanding of product management fundamentals, including product lifecycle management, roadmap development, prioritization, business case development, and stakeholder alignment
Demonstrated ability to work across Legal, Compliance, Operations, Risk, Technology, Marketing, Service, and Field-facing teams to drive business outcomes
Effective at building partner relationships and influencing for outcomes
Strong analytical judgment, with the ability to use data, client feedback, operational insights, competitive research, and risk considerations to frame options and recommendations
Excellent written and verbal communication skills, including the ability to simplify complex topics for varied audiences and communicate effectively with senior leaders
Strong planning and organizational skills, with the ability to balance strategic thinking with hands-on execution
Ability to influence outcomes without direct authority, navigate ambiguity, and resolve issues through structured decision-making and partnership
Experience working with regulated products, control environments, or compliance-driven change
Knowledge of brokerage account products, including individual, organization, trust, estate, or other complex account types
Preferred Skills:

Understanding of Schwab’s core brokerage product offerings, operating model, and client/field service environment