Director Of Operations

A growing medical billing organization is seeking an experienced Operations Manager / Director of Operations to oversee daily operations, team management, and client service delivery. This hands-on leadership role is ideal for someone with strong operational and medical billing experience who can drive efficiency, accountability, and growth.

Responsibilities

Oversee day-to-day office operations
Manage a team of approximately 15 employees
Monitor scheduling, attendance, PTO, and performance
Serve as a primary contact for client accounts
Supervise medical billing operations and ensure accuracy
Handle employee management and operational HR functions
Improve workflows and operational processes
Ensure high service standards across in-house and offshore teams

Qualifications

Operations management experience, preferably in medical billing or healthcare
Strong understanding of medical billing processes
Proven leadership and team management skills
Excellent organizational and communication abilities
Hands-on, accountable management style
Experience with ClinicalWorks, NextGen, Office Ally, or similar systems preferred
Multi-specialty billing experience a plus

Compensation & Benefits

$100,000–$150,000 salary (based on experience)
Full-time position
Leadership role with growth potential
Collaborative and professional work environment

About the Employer
An established medical billing company operating both in-house and offshore billing teams. The organization is known for its commitment to quality, accountability, and exceptional client service.

EEO Statement
Topaz HR is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other protected status.

Please Note
Topaz HR is conducting this search on behalf of one of our clients. The employer’s name will be shared during the interview process, and all hiring decisions will be made directly by the client.