Property Receptionist

RESPONSIBILITIES:

Maintains records, documentation, and files, particularly more complex or sensitive files.
Type letters and memos.
Track visits and calls.
Oversees telephone services, email correspondence, and mail distribution.
Answer phones pleasantly, adhering to the phone techniques as stipulated in the policy and procedures manual.
Assist in taking work requests and expediting their completion; maintaining records as stated in the policy and procedures manual.
Maintain courteous communications with residents, applicants, and representatives of other companies.
Directs office activities and functions to maintain efficiency and compliance with company policies.
Assists clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.
Maintains office supplies inventory.
Performs other related duties as required.

QUALIFICATIONS:

High school graduate or equivalent.
One year of office assistant or customer service experience.
Strong written, verbal communication and interpersonal skills.
Ability to multi-task, strong attention to detail and be well-organized in a fast-paced environment.
Excellent customer service and communication skills.
Exceptional time management skills.
Able to effectively present information and respond to questions from management, vendors, and associates.
Adhere to tight deadlines and quick turnaround for deliverables.
Ability to work collaboratively in a dynamic environment where adaptability is imperative.
Strong written and oral skills.
Accurate with a strong attention to detail.
Proficient in Microsoft Office Suite.