Director of Operations & Community Engagement

Key Responsibilities
Operations & Organizational Management
Oversee the day-to-day operations of the organization to ensure efficiency, effectiveness, and alignment with organizational priorities.
Develop and maintain Board operational documents, including Board of Directors contact information, Board minutes, and Board event planning materials.
Develop and improve organizational systems, workflows, and administrative processes.
Support the Executive Director in organizational planning and strategic implementation.
Coordinate internal operations, including scheduling, vendor management, technology systems, and office administration.
Develop and maintain organizational policies and operational procedures.

Programs & Community Engagement
Lead the planning, coordination, and execution of public programs, webinars, campaigns, community events, and educational initiatives, with particular focus on key programs such as the annual spring conference and regional advocacy councils.
Oversee all program logistics, communications, registrations, and participant engagement.
Work collaboratively with staff, volunteers, speakers, and partner organizations to develop impactful programming aligned with JSpaceCanada’s mission.
Support outreach and engagement initiatives within Jewish communities across Canada, including young adults, students, and regional councils.
Coordinate volunteer involvement and community leadership opportunities.
Help strengthen relationships with supporters, activists, partner organizations, and community stakeholders.

Development & Donor Stewardship
Work closely with the Executive Director and fundraising consultants or staff to support donor engagement and stewardship activities and help ensure the organization meets fundraising goals established by the Board and Executive Director.
Assist in coordinating donor communications, fundraising events, and campaign logistics.
Support grant administration and reporting processes where applicable.
Ensure programming and community engagement initiatives align with organizational development and fundraising goals.
Maintain accurate donor and stakeholder records within CRM and database systems.

Communications & Digital Operations
Oversee organizational communications systems and processes, including newsletters, email campaigns, social media coordination, and website updates.
Ensure consistent messaging, branding, and communications workflows across organizational platforms.
Coordinate communications related to events, campaigns, and organizational announcements.

Finance & Administration
Work with the Executive Director to develop and monitor organizational budgets.
Oversee accounts payable, expense tracking, reimbursements, and financial administration.
Maintain organized financial records and support bookkeeping processes.
Coordinate materials and preparation for audits, financial reviews, and Board reporting.
Staff & Volunteer Supervision
Supervise administrative staff, contractors, interns, and volunteers, as applicable.
Provide training, support, and ongoing performance management.
Foster a collaborative, mission-driven, and accountable organizational culture.

Qualifications
5+ years of experience in nonprofit operations, community engagement, program management, or organizational leadership.
Entrepreneurial mindset, with the ability to take ownership of new projects and initiatives while working in close partnership with the Executive Director.
Strong organizational and project management skills, with exceptional attention to detail.
Experience managing events, programs, and operational systems.
Familiarity with nonprofit financial administration and budgeting.
Excellent written and verbal communication skills.
Experience with CRM/database systems, digital communications platforms, and productivity tools.
Ability to manage multiple priorities in a fast-paced environment.
Strong commitment to JSpaceCanada’s mission and values.

Preferred Qualifications
Experience working in Jewish communal organizations, advocacy organizations, or nonprofit environments.
Knowledge of Canadian Jewish community networks and progressive advocacy spaces.
Experience supporting fundraising and donor stewardship efforts.
Familiarity with nonprofit governance and Board support.