Billing Director

Summary
A healthcare services/products company is seeking a Billing Director to lead and oversee its billing function.

The role requires strong healthcare billing expertise, leadership experience, and the ability to manage a busy department, work through complex billing situations, and continuously improve how the function operates.

Responsibilities
Lead the day-to-day billing function and oversee a team of billers

Train, mentor, and manage staff while driving accountability and strong performance

Oversee billing workflows from submission through payment and resolution

Manage complex billing issues, denials, discrepancies, and escalations

Track billing activity, outstanding items, collections, and key departmental metrics

Work closely with the CFO on billing performance, challenges, trends, and areas requiring attention

Evaluate and improve billing processes, controls, and workflows

Drive optimization of billing software and systems to improve accuracy, efficiency, and visibility

Coordinate with internal departments to address documentation, operational, or other issues impacting billing

Ensure the team stays on top of deadlines and follows issues through to resolution

Identify recurring problems and implement solutions to improve overall department performance

Requirements
Strong healthcare billing experience and knowledge

Prior experience leading and managing a billing team

Strong leadership skills with the ability to train, mentor, and hold staff accountable

Comfortable navigating complex billing issues and escalations

Strong systems and process mindset

Ability to push things forward and drive issues to resolution

Highly organized and able to perform effectively under pressure