AI Transformation Lead

Key Responsibilities

Partner with business leaders, process owners, and employees to identify AI opportunities in high-friction, repetitive, information-heavy, delayed, or error-prone work.
Analyze business processes, handoffs, systems, data dependencies, decisions, exceptions, and user workflows to determine where AI, automation, embedded platform capabilities, or process redesign can create value.
Manage the enterprise AI opportunity backlog, including intake, prioritization, stage-gate progression, status, risks, dependencies, decisions, and actions.
Identify opportunities to consolidate overlapping AI tools, redundant pilots, vendors, and use cases to reduce duplication, cost, technical debt, and unmanaged AI proliferation.
Shape AI pilots and experiments with hypotheses, target users, success measures, business and technical owners, governance requirements, adoption plans, and decision criteria.
Develop business cases and value hypotheses for prioritized opportunities, including expected benefits, implementation and operating costs, adoption assumptions, baselines, risks, and success criteria.
Coordinate prototypes and pilots that test AI capabilities against business needs, actual users, available data, system constraints, and operational realities.
Evaluate solution options across business value, user experience, accuracy, security, privacy, cost, integration complexity, supportability, scalability, vendor maturity, and risk.
Lead or support build vs. buy vs. configure vs. automate evaluations, especially across Microsoft 365 Copilot, Power Platform, Microsoft Fabric, Dynamics 365, Azure AI, embedded platform capabilities, and third-party vendor solutions.
Work with technical teams, data owners, application owners, Information Security, Legal, Privacy, and AI Operations to ensure AI solutions are governed appropriately.
Drive adoption through demonstrations, guidance, office hours, departmental champions, communication, training, and feedback loops.
Translate AI activity into measurable outcomes such as cycle-time reduction, productivity, quality, throughput, backlog reduction, cost avoidance, margin improvement, customer experience, or employee experience.
Track realized value after implementation to determine whether expected benefits are achieved and whether additional adoption, process, or solution changes are needed.
Recommend whether AI initiatives should scale, continue, change direction, defer, or stop based on evidence, value, readiness, risk, and organizational capacity.
Support operational handoff of successful AI capabilities with ownership, documentation, monitoring, support model, access controls, cost controls, and recurring value reviews.
Prepare portfolio updates, recommendations, decision packages, risks, blockers, and value-realization summaries for leadership and the AI Strategy Team.

Required Qualifications

7+ years experience in technology, transformation, product/program management, business process improvement, automation, analytics, AI-enabled transformation, or related disciplines.
3+ years leading complex cross-functional initiatives involving business stakeholders, technical teams, operational users, governance functions, and executive sponsors.
Analyze business processes, clarify ambiguous problems, identify root causes, and translate business needs into practical solution options.
Working knowledge of enterprise AI capabilities, limitations, and common implementation patterns, including copilots, agents, automation, AI-enabled applications, data-driven workflows, and human-in-the-loop review.
Demonstrated experience evaluating, prototyping, deploying, or operationalizing AI-enabled solutions, including generative AI, copilots, agents, intelligent automation, embedded application intelligence, or AI-enabled business workflows.
Demonstrated product-management or program-management discipline, including backlog management, stakeholder alignment, prioritization, experiment design, stage-gate execution, and outcome measurement.
Ability to develop business cases, value hypotheses, success measures, baselines, adoption assumptions, and post-implementation value reviews.
Ability to communicate credibly with executives, business stakeholders, technical teams, security teams, data owners, and frontline users.
Strong judgment in balancing innovation with security, privacy, compliance, cost, supportability, user adoption, and business value.
Excellent facilitation, written communication, presentation, and stakeholder-influence skills.

Preferred Qualifications

Experience with Microsoft 365 Copilot, Power Platform, Dynamics 365, Power BI, Microsoft Fabric, Azure AI services, or similar enterprise AI and automation platforms.
Experience working with data, integrations, APIs, enterprise applications, identity and access management, or solution architecture teams.
Experience leading change adoption, training, communications, or enablement for new technology capabilities.
Experience with vendor assessments, solution comparisons, build/buy/configure decisions, enterprise platform rationalization, business cases, value hypotheses, pilot charters, governance documentation, or post-implementation reviews.