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Clinic Coordinator

Location
New York, NY
Work type
Full Time
Posted
2026-08-18

Job description

Responsibilities
Greet, direct, and refer patients to the appropriate clinic area to ensure patient flow
Escort patients to exam rooms, conduct interviews patients, record vital signs including weight, blood pressure, pulse, & temperature
Document all current medications and visit information accurately in the patient's chart
Perform patient callbacks and appointment verification
Coordinate and schedule patient transportation as needed, including arranging rides and distributing OMNY cards to eligible patients, while maintaining accurate records
Schedule appointments and make referral to other clinics as directed by clinicians
Verify authenticity of patients' third-party healthcare payers
Collect copayments and outstanding balances
Initiate, processes, and review encounter forms to ensure all required information is complete
Enter billing information from encounter forms into the billing system
Obtain appropriate authorization and patient signatures
Perform additional administrative tasks or coverage as needed
Keep exam rooms stocked with adequate medical supplies, and maintain instruments and sterilization procedures as required
Maintain a safe and organized work environment at all times
Follow all applicable federal, state, and city regulatory policies & procedures
Qualifications
Education/Experience
High school diploma or equivalent required.
Medical assistant certification from an accredited program preferred.
Minimum one year experience in a medical office or public-facing healthcare setting preferred.
Bilingual English/Spanish preferred
Experience with ECW (E-ClinicalWorks) preferred.
Knowledge/Skills/Abilities
Strong oral and phone communication skills, with the ability to interact professionally with patients and staff.
Ability to maintain effective and organized systems to ensure timely patient flow
Proficiency in Microsoft Office
Maximum Salary
USD $38,818.00/Yr.
Minimum Salary
USD $32,266.00/Yr.
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Touro University offers a comprehensive benefits package for full-time employees which includes:

Full range of Health Plans
Medical Plans (choice of EPO, PPO, High Deductible HSA)
Flexible Spending Accounts (FSA)
Dental Plans (PPO & HMO) and Vision Plan
Dependent Care and Transit Programs
Life Insurance, AD&D and Voluntary Supplemental Life Insurance
Short-term and Long-term disability programs
Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment)
Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children
Employee Assistance Program
Early-Release Fridays (upon approval)
Generous Paid Time Off
Vacation, Sick Leave, Personal Leave & Floating Holiday
Annual Holiday Schedule

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