Retail Manager

What You'll Do:
Lead the Team: Recruit, onboard, train, and develop Outfitters (Retail Sales Associates) to be customer-first and goal-oriented.

Coach and Inspire: Set expectations, provide real-time feedback, recognize achievements, and support individual growth.

Own the Floor: Manage sales floor operations, deliver exceptional customer service, and oversee the Fleet Feet Outfitting Experience.

Solve and Support: Address customer concerns with care and resolve challenges promptly and professionally.

Foster Culture: Cultivate a collaborative and high-performance store environment through daily leadership and team engagement.

Communicate Clearly: Maintain consistent communication across team members to ensure alignment, clarity, and enthusiasm.

Champion Initiatives: Support and promote Fleet Feet’s events, programs, and community outreach efforts.

What We're Looking For:
Experience: Proven retail management experience, with a strong background in customer-facing sales environments.

Customer Focused: A role model in delivering exceptional service with energy and empathy.

Leader at Heart: Strong coaching, communication, and delegation skills.

Operational Know-How: Comfortable managing inventory, schedules, and retail operations.

Growth Mindset: Eager to develop yourself and others in a fast-paced, people-centered environment.

Accountability: Takes ownership of the team’s performance and the store’s results.

Adaptable: Able to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements: Capable of lifting and carrying 25–50 lbs and working on your feet in a retail setting.

Why You'll Love It Here:
Meaningful Work: Help people move with purpose and make a positive impact on your community.

Growth Opportunities: We’re committed to your personal and professional development with robust training, career paths, and advancement opportunities.

Team-Centric Culture: Join a passionate, supportive group that thrives on collaboration, celebrates wins together, and lives our values in every stride.

Authenticity: Be yourself. We value varied perspectives, experiences, and the unique strengths each team member brings.