Department Coordinator

Overview
The Department Coordinator provides administrative, operational, and student support for the Department of Doctoral Studies in Clinical Psychology. Reporting to the Program Director, the Department Coordinator serves as a key administrative resource for the Psy.D. in Clinical Psychology and M.A. in General Psychology programs. The position collaborates closely with the Program Director and Department Manager, and serves as a central point of contact for students, faculty, staff, and external stakeholders, ensuring the efficient day-to-day functioning of the department and supporting the program's academic and administrative activities. The Department Coordinator manages a wide range of responsibilities related to student services, admissions, registration, scheduling, accreditation support, faculty coordination, event planning, record management, and departmental communications. The role requires strong organizational skills, attention to detail, discretion in handling confidential information, and the ability to effectively manage multiple priorities in a fast-paced academic environment.

Responsibilities
Assist in performing all administrative work-related activities for the PsyD Program in Clinical Psychology and the General Psychology Master's Program, which includes, but is not limited to the following:

Answer and address all program inquiries (CRM, phone, email)
Coordinate online and in-person information sessions, support recruitment events, and participate in open houses
Manage the application process through PsychologyCAS, including updating the applications and closing and opening the annual cycles
Communicate with prospective applicants via PsychologyCAS and email as necessary
Support the planning of interview days, including developing schedules and managing building logistics
Interact with Admissions regarding issues pertaining to applicants and newly accepted students
Collect immunizations and other documents for new students and submit to the Registrar
Work with building management to designate room assignments for department classes and events
Assist students in resolving on-line registration issues, contact existing students to register for classes, send registration PINs, and request overrides for students who need them
Maintain student files; track data with regard to student/program progress and results; maintain student databases in Excel Format/Box
Maintain current syllabi databases
Process withdrawal forms, leave of absences, change of grade, and other related forms for students
Schedule departmental activities and events
Obtain new student ID cards and proctor exams as needed
Provide support and document maintenance for required accreditation materials
Review graduating students to ensure all graduation requirements have been met
Work with all levels of internal management and staff as well as external parties to organize the various components needed to operate the PsyD and MA programs
Qualifications
Education/Experience
Bachelor's Degree required.
Proven administrative or assistant experience (academic administrative experience preferred).
Experience in the education field a plus.
Excellent customer service, organizational, and record-keeping skills.
Strong computer and technical skills.
Knowledge/Skills/Abilities
Effectively manage and organize daily tasks, independently and with a team, while balancing multiple projects and meeting deadlines.
Demonstrated proficiency in communication (written and verbal).
General administrative duties.
Customer service and team orientated.
A high degree of interpersonal competency: professionalism, diplomacy, judgement, and discretion.
Demonstrated ability to develop positive and cooperative relationships with students, faculty, and colleagues.
Enthusiastic and creative individual with a friendly personality.
Adaptable team player who is detail-oriented and takes pride in their work.
Demonstrated ability to problem solve, troubleshoot and think creatively.
Working Conditions
Primarily works in a professional office environment.
Regular use of computers, telephones, and other standard office equipment.
Prolonged periods of sitting, with occasional standing, walking, bending, and reaching.
Maximum Salary
USD $55,000.00/Yr.
Minimum Salary
USD $44,000.00/Yr.
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Touro University offers a comprehensive benefits package for full-time employees which includes:

Full range of Health Plans
Medical Plans (choice of EPO, PPO, High Deductible HSA)
Flexible Spending Accounts (FSA)
Dental Plans (PPO & HMO) and Vision Plan
Dependent Care and Transit Programs
Life Insurance, AD&D and Voluntary Supplemental Life Insurance
Short-term and Long-term disability programs
Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment)
Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children
Employee Assistance Program
Early-Release Fridays (upon approval)
Generous Paid Time Off
Vacation, Sick Leave, Personal Leave & Floating Holiday
Annual Holiday Schedule