VP, Solution Architecture

The Basics:

The VP of Solutions Architecture - ServiceNow leads a team of Solution Architects within the Sales Alliances organization, overseeing the design and delivery of integrated Tanium and ServiceNow solutions throughout the full sales lifecycle. This individual brings senior-level expertise in ServiceNow consulting engagements and serves as a thought leader in go-to-market strategy and solutions development. The role requires strong executive presence, cross-functional collaboration, and a proven ability to align technical architecture with strategic business outcomes.

What you’ll do:

Lead and develop a team of Solution Architects, providing performance management, time allocation guidance, and process efficiency recommendations to drive team excellence
Define field strategy priorities and align with sales, product, and delivery stakeholders to accelerate pipeline and revenue growth
Engage C-level and executive stakeholders to position integrated Tanium and ServiceNow solutions and align technical capabilities with customer priorities
Architect scalable, secure, and resilient solutions leveraging deep expertise across ServiceNow modules (ITSM, ITOM, SecOps, GRC, Discovery, CMDB, IntegrationHub) and the Tanium platform (Asset, Patch, Comply, Threat Response, Deploy)
Lead technical discovery sessions, architecture reviews, and gap analyses to develop reference architectures and maintain a current solution documentation library
Design and deliver prototypes, proof-of-concept engagements, and tailored demonstrations to validate solutions and accelerate customer decision-making
Build compelling business cases in partnership with the Value Engineering team, including ROI and TCO models and competitive assessments, to support strategic sales initiatives
Enable and coach sales teams on solution selling methodologies, and monitor post-sale adoption and expansion opportunities to drive customer success
Report internal KPIs to leadership and external KPIs to customers, ensuring transparency and accountability across the solution architecture function
Guide the development of go-to-market materials leveraging AI tools and emerging technologies to support scalable, repeatable solution offerings

We’re looking for someone with:

Bachelor's degree in Computer Science, Information Technology, Business, or a related field, or equivalent experience

5-8 years of experience in solutions architecture, pre-sales engineering, or technical consulting, with a focus on ServiceNow and/or endpoint management platforms
Demonstrated experience leading or managing a team of technical professionals in a fast-paced, sales-aligned environment
Proven track record conducting ServiceNow consulting engagements across modules such as ITSM, ITOM, SecOps, GRC, Discovery, CMDB, and IntegrationHub
Experience integrating Tanium and ServiceNow with Microsoft ecosystems using REST APIs, webhooks, and middleware solutions

Experience developing and presenting ROI/TCO models, competitive positioning materials, and executive-level proposals

Proficiency with ServiceNow platform modules including ITSM, ITOM, SecOps, GRC, Discovery, CMDB, and IntegrationHub
Proficiency with Tanium platform capabilities including Asset, Patch, Comply, Threat Response, and Deploy
Strong architectural skills including CMDB modeling, security architecture design, and performance tuning
Familiarity with integration technologies including REST APIs, webhooks, and middleware platforms
Experience with value selling methodologies and customer journey development across the sales cycle
Proficiency using AI-based tools for the development of go-to-market materials and solution artifacts
Excellent workshop facilitation and executive presentation skills

Tanium Competencies:

Demonstrates initiative and motivation
Excellent oral and written communication skills
Team player
Person of high ethics and integrity
Ability to work in a fast-paced, changing environment
Executive presence with the ability to influence at the C-suite level
Strong cross-functional collaboration and stakeholder alignment skills