Onboarding Guide (Patient Enrollment)

Your mission as the Onboarding Guide

You're the reason families actually get help instead of falling through the cracks between referral and care

You aren’t just going through a motion. You're building trust with real families at a vulnerable moment

You own the full onboarding experience, no handing things off and hoping for the best

You leverage technology to make onboarding seamless, not a stack of faxes and voicemails

Elevate your ceiling. We're early stage and growing fast - Guides joining now are shaping how every future family experiences Hera