Business Intelligence Analyst

Job Overview:

Business Intelligence (BI) supports the business with data, reports and analytics ranging from operational to strategic, for monitoring, gaining insight and improving business performance.

The role of a Business Intelligence Analyst Level 3 is to elicit, analyze and validate the advanced and complex BI needs of the business. This includes interviewing stakeholders, gathering, and compiling user requirements to understand the solutions they need. The BI Analyst will apply communication, analytical, and problem-solving skills to present the right data in the right format to help the business make the right decision.

Essential Responsibilities:

Keep up to date with functionality and advanced features of Cognos / MicroStrategy tools

Acquire knowledge of business processes and source data

Receive requests from the business and prioritize accordingly

Research and identify the key business metrics and KPIs that will be needed for the report

Lead storyboarding sessions to assist business users in defining requirements

Document the business initiatives and deliverables of the request

Test and validate the deliverable to ensure it is accurate and ready for the user

Address issues and resolve requests for additional information

Maintain clear and open line of communication with business users

Provide guidance and support to junior BI analysts

Take ownership of projects

Adhere to B&H policies and procedures including data security/privacy guidelines

Preferred Education, Experience and Licenses:

8+ years using Cognos / MicroStrategy or other BI tools

Expert understanding of Business Intelligence and data science

Advanced SQL coding language expertise

Knowledge of python coding language

Expert understanding of Data Warehouse design and data models

Specific Knowledge, Skills and Abilities:

Excellent analytical, mathematical, and creative problem-solving skills

Excellent listening, interpersonal, written, and oral communication skills

Logical and efficient, with keen attention to detail

Ability to effectively prioritize and execute tasks while under pressure

Strong customer service orientation

Experience working in a team-oriented, collaborative environment

Highly self-motivated and directed