General Manager

The General Manager oversees daily operations for a single automotive service center, ensuring smooth execution, exceptional customer experience, team development, and overall profitability — all while upholding PVA and Jiffy Lube standards.

This is a hands‑on leadership role for someone who thrives in a dynamic, customer‑driven environment.

What You'll Do (High‑Impact Responsibilities)

Open and close the store while maintaining a clean, organized, professional workspace
Hire, train, schedule, and coach team members — including performance evaluations and disciplinary actions
Drive financial performance: sales growth, profitability, and customer retention
Oversee cash handling, register reconciliation, and bank deposits
Complete paperwork for sales, cash receipts, and employee records
Monitor inventory, prevent shrinkage, and manage supply orders efficiently
Deliver outstanding customer service and resolve escalated concerns
Assist with automotive maintenance services and operate various vehicle types
Enforce safety standards and maintain OSHA and environmental compliance
Report workers' compensation claims
Perform additional tasks assigned by the District Manager
Requirements

Valid U.S. driver's license; authorized to work in the U.S.
1+ year of retail service management experience (KPIs, budgeting, calculations)
Strong English communication (written and verbal)
Ability to use computers, online tools, and documentation systems
Ability to stand long periods; lift 50+ lbs.; bend, reach, crawl, climb stairs
Comfortable in enclosed or semi‑outdoor work environments
High school diploma or equivalent
Qualifications

Strong customer service and communication skills
Dependable leadership with attention to detail
Growth‑minded, willing to train and develop
Ability to multitask in a fast‑paced environment
Strong safety awareness
Full‑Time Benefits

Employer/employee‑funded medical, dental, and vision plans
Prescription coverage + telemedicine
Employer‑funded basic life and AD&D
Paid Time Off
401(k) with company match
FSA and Dependent Care FSA
Added Perks

Bonuses for Jiffy Lube University (JLU) training completion
Monthly performance‑based bonuses
Employee discounts on parts and services
Employee Assistance Program
Will preparation + travel assistance