API INTEGRATION SPECIALIST

Schedule: Sun - Thurs (3 days a week US hours / 2 days Israeli hours)

You will:
Support our Enterprise level clients and internal departments with technical onboarding/integration with our systems
Provide continuous technical support from the coding to infrastructure end including troubleshooting, technical error messages, coding issues, and system updates related errors
Collaborate closely with internal departments including Development, IT, Implementations, Operations, and
Relationship Management
Work closely with the team in the US (East to West Coast)

Requirements:
1+ years experience in customer-facing support role (ie Customer Support, Technical Support)
Ability to diagnose and recognize when a process needs to be established
Working knowledge of API integrations (REST API)
Some coding experience (ie C#, Python, Java, etc)
Experience in databases, SQL queries, and reading log files
Strong technical troubleshooting and problem-solving skills
Ability to work at least 3 days a week US hours (ie 15:00/16:00-24:00)
Excellent communication skills, both verbal and written, in English to be able to work hand-in-hand and communicate with the team in the US

Bonus if you have:
Experience with network concepts, firewalls, Postman, or NService Bus
Experience in banking or fintech field
Entrepreneurial background