Program Specialist

Duties

Specific duties include:

Responsible for assisting the Vocational Readiness Counselors (VRC) and the Employment Coordinators (EC) with technical management of the VR&E caseload and aiding veteran clients.
Collaborates with VRC, DVOPs, and program participants to resolve issues pertaining to the participant's rehabilitation program.
Assists program participants that are eligible for vocational readiness under USC Chapter 31 and carries out basic function in Case Management.
Liaise with clients and employment service contractors and recommend various phases of employment contract services when warranted by case facts.
Review contractor reports and billing for quality and accuracy and recommends certification of invoices for payment. Resolves problems; disseminates information and explains program requirements.
Provides for Chapter 31 benefit consultation to Contract, School and Training Officials and VR&E Staff as required.
Performs case management administrative support duties such as completing general eligibility determinations, obligating contract task orders, inputting subsistence and employment adjustment allowance awards, preparing medical referrals, enrollment authorizations and reviewing vouchers for payment.
Serves as System Administrator for the automated case management systems, CWINRS. runs batch processor, initiates terminal server batch processor and letter file, adds custom letters and forms, and maintains and updates system information as well as instructs new employees on its use and troubleshooting user problems. Processes Dependency Updates and Appointments as needed.
Promotion Potential: None, this is the full performance level of the position.

Work Schedule: Full time, Monday through Friday, 8:00am to 4:30pm
Compressed/Flexible: Not Available
Telework: Available. This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Virtual: This is not a virtual position.
Position Description/PD#: Program Specialist; PD40205A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required

Requirements

Conditions of employment
As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

your performance and conduct;
the needs and interests of the agency;
whether your continued employment would advance organizational goals of the agency or the Government; and
whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
You must be a U.S. Citizen to apply for this job
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement on 08/20/2026.

TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

For a GS-09 position you must have served 52 weeks at the GS-07 level.
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: