Office Clerk

Job Description Summary:

PART TIME ( M-F, 20-30 hours week) - on site, Miami Beach

The Hospital Office Clerk provides administrative and clerical support to ensure the efficient operation of the Business Office. Responsibilities include managing high-volume phone calls, processing and distributing mail, maintaining records and archives, coordinating document shipments, handling correspondence requests, monitoring office supplies, and serving as a departmental courier. This role requires strong organizational skills, attention to detail, excellent customer service, and the ability to prioritize multiple tasks in a fast-paced healthcare environment. A high school diploma or equivalent and previous office experience are preferred.
Position Responsibilities
Handle heavy phone contact in a courteous manner. Transfer calls to the appropriate area of the hospital or the Business Office Department. Take messages when necessary.
Daily pick up correspondence from the Mail Room, sort and open all mail.
Distribute all personally addressed and non-patient related mail.
I.D., scan, and index all Business Office patient mail.
Daily work on IB requests from attorneys offices, fax, fedex or send via certified mail, depending on which applies.
Daily prepares for shipment all Fed Ex request and Certified Mail requests for the department.
Maintain archive logs for incoming and outgoing boxed records. (Ocassionally assist Team Lead on the request of boxes from archival vendor and return boxes as soon as requestor has finished).
Keep supply closet organized and keep control of inventory to monitor the need of supplies. Give request of supplies to be ordered to the Supervisor.
Occasionally, pull implant invoices from A/P files.
Ocasionally, as work permits, opens and sorts mail for Physician Billing Staff and distributes accordingly.
Consistently demonstrates the ability to organize work, recognize and establish priorities, and complete work without creating backlogs.
Serves as department courier (Internally delivers/picks up documents from Administration, Human Resources, Accounts Payable, etc.) on a daily basis.
Keeps inventory of coffee, cream, sugar and stirrers and picks up supplies from Dietary Department as needed.
Accommodates personal schedule when occasional overtime is required for departmental needs.
Presents a well groomed, professional image. Keeps own area and common areas clean and well-organized.
Performs other job related duties assigned by the office supervisor and/or management staff.
Qualifications
Education
High School Graduate or equivalent level of training preferred.
Experience
One year on related office experience preferred. Hospital/healthcare preferred
Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

Health benefits
Life insurance
Long-term disability coverage
Healthcare spending accounts
Retirement plan
Paid time off
Pet Insurance
Tuition reimbursement
Employee assistance program
Wellness program
On-site housing for select positions and more!