Sr. Manager, Social Media Operations

What You'll Do:

Oversee the social media posting and approval process across Instagram, YouTube, X, Facebook, TikTok, Rumble, podcasts, and emerging platforms
Ensure all content aligns with our mission, values, brand voice, and platform-specific best practices
Serve as the final quality control checkpoint before content is published
Manage day-to-day social media operations, workflows, publishing schedules, and team priorities
Drive accountability across the social team by tracking deliverables, following up on action items, and ensuring deadlines are met
Identify and resolve operational bottlenecks that impact team efficiency or content quality
Develop and maintain social media workflows, standards, documentation, and best practices
Track, analyze, and optimize reporting on key performance metrics to identify trends, opportunities, and areas for improvement
Partner cross-functionally with design, content, email, and ads teams to ensure smooth execution
Support the implementation of new tools and scalable operational processes
Ensure consistency, accuracy, and attention to detail across all social platforms and content formats
Anticipate challenges, proactively communicate risks, and develop solutions before issues impact execution

What You Bring to the Table:

6-8+ years of experience in social media, digital marketing, content operations, or a related field
A deep understanding of social media platforms, publishing workflows, audience engagement, and content best practices
Exceptional attention to detail and a commitment to maintaining high standards of quality
Strong project management, organizational, and operational leadership skills
The ability to juggle multiple projects, plan ahead, and meet tight deadlines
Exceptional writing, communication, preparation, and organizational skills
A proactive communication style and a willingness to follow up, drive accountability, and keep projects moving forward
Strong analytical and problem-solving abilities with a solutions-oriented mindset
A track record of building systems, processes, and operational excellence at scale
A strong leader and team player who thrives in a fast-paced environment, inspires collaboration, and knows how to rally a team toward success
Strong discernment, sound judgment, and the tenacity to chase down details, solve problems, hold others accountable, and ensure nothing falls through the cracks