Relationship Development Consultant

Key Responsibilities
Build and Nurture Client Relationships: Coordinate regular lunches and meetings between stakeholders and project managers; follow up on connections from networking events; create and maintain a contact list of prospective clients.

Generate New Business Leads: Respond to inbound sales inquiries and schedule appointments with appropriate project managers; pitch services and new products to stakeholders; follow up on internal new business initiatives.

Represent Burnham Nationwide in the Industry: Participate actively in professional organizations such as AIA, BOMA, and CREW; pursue leadership positions within industry groups; promote Burnham's services and upcoming events to industry contacts.

Coordinate and Deliver Presentations and Marketing Content: Coordinate Lunch and Learn presentations with internal teams and manage rehearsal schedules; work with Burnham's marketing vendor to develop client-facing materials; advise on edits and ensure content is ready to present.

Use CRM and Other Platforms: Maintain leads, contact records, and conversation notes in HubSpot; properly manage prospect files using the appropriate platforms; adhere to required data management and security policies.

CLIPs Competencies
C - Caring for People: Cooperation. Works effectively with others across levels and teams. Offers help, shares credit, and builds collaborative relationships to achieve shared goals and maintain a positive, respectful workplace.
L - Leading with Innovation: Impact & Influence. Persuades others with clarity, confidence, and respect. Gains buy-in from stakeholders, addresses resistance thoughtfully, and uses authority or diplomacy to build support for shared goals.
I - Improving Productivity: Initiative. Takes proactive steps to improve outcomes. Volunteers for challenges, develops new capabilities, and seizes opportunities without waiting to be asked.
P - Perfecting Customer Service: Consultative Selling. Diagnose customer needs, persuasively recommend comprehensive solutions, build customer rapport, leverage current relationships to develop further opportunities over time.
s - Special Experience: Communications. Conveys ideas clearly and respectfully across formats. Listens well, confirms understanding, and tailors messages to fit audience, context, and objective.

Role-Specific Competencies
Sales Skills: Builds lasting customer relationships through effective outreach, solution-focused messaging, and persistence. Meets goals and manages records with professionalism.
Achievement Focus: Sets ambitious goals and follows through with persistence, resourcefulness, and a commitment to high standards, even when facing setbacks or competing priorities.
Education and Experience
Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
Bachelor's or higher in marketing, communications, or business ideal but not required
Sales, client service, or business development experience