Treatment Coordinator

Position Overview
The Pediatric Treatment Coordinator serves as the bridge between the clinical team and patient families, ensuring a clear understanding of recommended treatment and supporting case acceptance. This role is responsible for presenting treatment plans, discussing financial options, and guiding families through the care process with empathy and professionalism.

Key Responsibilities
Present treatment plans to parents/guardians in a clear, compassionate, and confident manner

Explain procedures, timelines, and next steps following doctor diagnosis

Discuss insurance coverage, benefits, and out-of-pocket costs

Offer and explain financial arrangements and payment options

Verify insurance and obtain pre-authorizations when needed

Coordinate scheduling for treatment, including follow-ups and multi-visit cases

Support case acceptance and help patients move forward with recommended care

Maintain accurate patient records and documentation

Collaborate closely with doctors, hygienists, and front office team

Ensure a smooth, positive patient experience from consultation through treatment

Qualifications
Prior dental or orthodontic office experience required (pediatric experience preferred)

Strong understanding of dental terminology and treatment planning

Experience with insurance verification and breakdowns

Familiarity with dental software (Dentrix, Eaglesoft, Open Dental, etc.) preferred

Excellent communication, presentation, and interpersonal skills

Strong organizational skills and attention to detail

What We’re Looking For
Warm, friendly, and patient-focused demeanor

Strong ability to build trust with parents and families

Confident communicator with the ability to explain complex information simply

Detail-oriented and highly organized

Team player with a proactive and positive attitude

Goal-oriented mindset with a focus on case acceptance

$25 - $28 biweekly
Plantation

$54k base, bonus eligible

Monday – Friday 7:30a-6:00p

Some Saturdays 8a – 1pm