Case Managers

POSITION OVERVIEW:

The Case Manager working with residents of the Jewish Board’s Domestic Violence Programs provides trauma focused services in order to help residents; heal from abuses of the past and find meaning and fulfillment in their lives; develop a safe environment for themselves and their children.

KEY ESSENTIAL FUNCTIONS:

Client Engagement

Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission.
Completes client assessments to include, intake assessments, overall client assessments, risk assessments
Evaluates and assesses clients’ functioning, and supports clients in meeting individual goals.
Advocates on behalf of residents with other services providers.
Links residents to community based treatment and collaborate with other services providers when coordinating services.
Practices person-centered and collaborative service planning with clients, also ensuring service
plans are completed and signed by residents according to regulatory guidelines and standards.
Interprets and explains program/agency policies and procedures to residents.
Develop safety plans
Provide individual and family counseling.
Makes referrals and coordinate services for clients, including but not limited to, medical mental health, substance abuse
Advocates on behalf of residents with other services providers.
Links residents to community based programs and collaborate with other services providers
May run groups under supervision
Participates in weekly case conference
Participates in audit preparation.
Other duties as assigned.

Team Process

Participates in intake, assessment, discharge, weekly case conference, and follow-up conferences.
Participates in regular staff meetings and trainings. May be asked to travel to offsite meetings and trainings.
Participates in planning and execution of special and holiday events.
Documentation

Files incident reports as appropriate.
Completes regular and timely documentation of all resident interactions, including progress notes and service plans, periodic assessments and psychosocial
Facilitates monthly roommate meetings when appropriate.
CORE COMPETENCIES for the position include:

Excellent resident engagement skills
Strong verbal and written communication skills
Attention to detail
Ability to work independently as well as with a team
EDUCATIONAL / TRAINING REQUIRED:

BA degree in Social Work, (BSW)or related field
EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:

A minimum of one year experience working with Domestic Violence survivors
A minimum of one year of relevant experience working with similar population Domestic Violence survivors
Bilingual-Spanish preferred
Additional Qualifications Needed

Willingness to work with families affected by Domestic Violence, many with experiences of mental illness, and substance use.
Compassion and respect for vulnerable individuals.
Patience and understanding for the sometimes slow process of stabilization and recovery.
COMPUTER SKILLS REQUIRED:

Familiarity with working in Windows environment
Ability and willingness to learn new systems and application software
VISUAL AND MANUAL Dexterity:

Travel in the community with residents.
Engage in physical activities with the residence
Ability to read paper and electronic documents
Ability to perform data entry into various computer programs as needed
WORK ENVIRONMENT / PHYSICAL EFFORT

Travel in the community with residents

If you join us, you’ll have these great benefits:

Generous paid time off in addition to paid agency holidays and 15 sick days
Affordable and high-quality medical/dental/vision plans
Tuition assistance and educational loan forgiveness
Free continuing education opportunities
403(b) retirement benefits and a pension
Flexible spending accounts for health and transportation
27/7 Accessible Employee Assistance Program
Life and disability insurance