Retention Case Manager - Salary: $55,000-$60,000
- Location
- Greater New York City
- Posted
- 2026-08-14
Job description
$50K–$60K + Monthly Commission
Monday–Friday | 9–5 | Full-Time
On-site | Williamsburg, Brooklyn
Help strengthen relationships with our patients and families by resolving concerns, and working with other departments to troubleshoot issues.
Responsibilities:
• Re-engage former patients who discontinued services
• Build trust with families through strong communication and follow-up
• Work with internal teams to resolve issues quickly
Looking for:
• Confident on the phone with strong sales skills
• Organized, driven, and results-oriented
• Strong communicator in a fast-paced office
Send resume to: [email protected]