Digital Account Manager - Amazon

RESPONSIBILITIES

As our Amazon Account Manager, you will own and drive the Amazon business, spanning account management, commercial strategy, media and operations. You will play a critical role in achieving Coty’s revenue and profitability targets and driving a digital mindset within the organization.

Your main focus:

Own and grow the Amazon business: Lead end-to-end account management, including annual planning, growth strategy development, and delivery of Joint Business Plans and QBRs
Drive commercial & operational excellence: Manage online sales fundamentals, inventory, forecasting, and supply chain alignment to ensure strong in-stock and performance outcomes
Lead promotional and launch strategy: Design and execute annual promotional calendars and best-in-class go-to-market plans for new product launches
Manage P&L and investment efficiency: Oversee trade spend, budgets, and ROI optimization through data-driven performance analysis
Own Amazon Retail Media strategy: Partner with agencies and cross-functional teams to plan and execute media campaigns that deliver on key KPIs (Share Gain, CTR, ROAS, NTB)
Optimize content and performance insights: Ensure PDP excellence, SEO optimization, and deliver reporting with actionable insights to continuously improve business performance

QUALIFICATIONS

We’d love to see candidates who have:

Essential:

Bachelor’s degree in Business, Marketing or related field
5+ years of CPG E-Commerce experience with strong expertise in Amazon’s ecosystem
Strong commercial acumen with a data-driven approach to decision-making
Proven ability to influence and collaborate across cross-functional teams
Excellent communication and stakeholder management skills
High standards of execution, ownership, and accountability
Passion for the Beauty Industry
Committed to excellence in execution: Reliable, gets things done on time and takes responsibility for the quality of all deliverables.

Desirable:

Passion for E-Commerce & Digital Marketing
Highly analytical, organized, and detail-oriented
Strategic thinker with a “creator mindset” and problem-solving capabilities
Proactive, solution-oriented with a strong sense of ownership
Collaborative team player with strong relationship-building skills
Self-starter who thrives in a fast-paced environment
Bilingual (French & English) is an asset