Office Aide - Muhlenberg Library

Job Summary
The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL’s neighborhood libraries in the Bronx, Manhattan, and Staten Island—many of which date to Andrew Carnegie’s visionary philanthropy at the turn of the 20th century—are being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials.

The Library is seeking an Office Aide to provide quality customer service to our Library users. This position will be scheduled for 17.5 hours per week during public service hours.

Responsibilities:
Reporting to the Library Manager, the Office Aide:
Works as part of a team to provide public service and assist with outreach activities
Assists with reserves, inventory, circulation and other related duties
Provides assistance to patrons on the use of computers and other technology or software
Prepares print and non-print library materials for circulation, involving some data entry at a PC
Processes patron applications, including data entry, filing, and related tasks
Inspects and sorts print and non-print materials
Assists with creating and carrying out improvements to staff procedures and user experience of the Library
Performs related duties as required
Required Education, Experience & Skills
Required Education and Certifications
High School Diploma or GED
Required Experience
Proficiency with Envisionware and Sierra preferred
Demonstrated knowledge of computer services including on-line searching and Library resources preferred

Required Skills
Successfully demonstrated public service experience with the ability to work well with a diverse patronage
Strong interpersonal, oral, and written communication skills
Successfully demonstrated ability to work as part of a team
Attention to detail
Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously
Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devices

Managerial/Supervisory Responsibilities:
May temporarily oversee the library in the absence of the Library Manager