Route Coordinator

Job Summary
The Route Coordinator schedules and coordinates the delivery routes to guarantee that Dempsey's customers
receive their products and services in a timely and most efficient manner. Responsibilities include delivering
products to customer locations while adhering to all safety procedures, coordinating the routes for the drivers
and maintaining driver safety and DOT compliance at all times.
Job Responsibilities
• Drive commercial vehicle to and from customer stops along a planned route delivery sequence. Deliver
and stock our products in a safe, clean, timely, and professional manner.
• Establishes and coordinates daily routes, assigning substitute drivers as needed.
• Ensures driver safety, DOT compliance and fleet coordination.
• Participates in the loading and unloading of Dempsey vehicle(s) both at the company site as well as at
customer locations using proper safety techniques.
• Complete daily vehicle inspection reports (pre/post, DVIR), clean and fuel vehicles/equipment as
necessary.
• Builds and maintains relationships with customers so as to know their business well enough to anticipate
demand changes to readily provide a Dempsey solution.
• Manages inventories at customer locations to ensure products are stocked by entering information in
TRACs.
• Provides coverage on routes when needed and verifies all routes have coverage to guarantee on-time
delivery of products. .
• Manages credits for customers when needed.
• Assists the supervisor of operations in maintaining routes.
• Plans and ensures physical movement of textiles for on time delivery.
• Maintains records and prepares required reports relevant to the operations of the service department.
• Coordinates the assignment and activity of delivery helpers.
• Coordinates the activities of customer specials and will complete special runs as needed.
• Assists the Route Service Supervisor and Territory Service Manager in daily service operations such as
route check-ins.
• Validates that all DOT and FMCSA pre/post trip inspections are completed for all drivers.
• Assists in the training of new hires and ongoing development of Route Drivers.
• Completes installs and un-installs at customer locations.
• Routes and dispatches using software applications.
• Coordinates fleet maintenance as needed.
• Assist with plant operations as needed such as rolling mats, feeding towels, sorting garments, etc.
• Perform all job duties in a safe manner by adhering to all driving regulations, road signs, and company
safety policies and procedures.

Education Qualifications
• High School Diploma or GED required
• Associate's Degree or Bachelor's Degree preferred
Experience Qualifications
• 2 years' experience in service and route transportation required
Skills and Abilities
• Must have the ability to work a flexible work schedule. (High proficiency)
• Must be adaptable to changes. (High proficiency)
• Able to pass the DOT physical exam . (High proficiency)
• Willing to drive and move product. (High proficiency)
• Must have excellent interpersonal and communication skills, both written and verbal. (High proficiency)
• Must possess basic computer skills and have the ability to operate a hand-held computer. (High
proficiency)
• Must have the ability to work independently with limited supervision. (High proficiency)
• Must have excellent presentation and customer skills. (High proficiency)
• Must have the ability to maintain and grow accounts within the assigned area of responsibility. (High
proficiency)
• Must have the ability to exercise sound judgment and think quickly to identify/solve customer concerns.
(High proficiency)
• Demonstrated ability to prepare required written reports. (High proficiency)
• Knowledge of DOT regulations for compliance. (High proficiency)
• Effective training techniques and general knowledge of supervision practices. (Medium proficiency)
• Detail-oriented, ability to multi-task and manage projects. (Medium proficiency)
• Administrative coordination. (Medium proficiency)
Licenses and Certifications
• Must be at least 22 years of age with a valid driver's license and demonstrated safe driving record as
shown on MVR. Upon Hire required