Project Manager
- Company
- EXL
- Location
- Remote
- Work type
- Full Time
- Posted
- 2026-08-13
Job description
Responsibilities
Key Responsibilities
Project Leadership & Delivery
Lead the planning, execution, monitoring, and successful delivery of multiple concurrent projects, managing project scope, schedule, budget, risks, and quality.
Drive end-to-end project implementation activities from initiation through closure, ensuring alignment with business objectives and strategic priorities.
Develop and maintain comprehensive project plans, project schedules, resource plans, budgets, status reports, and implementation roadmaps.
Ensure project deliverables meet agreed business requirements, success criteria, and quality standards.
Stakeholder Management
Partner with business leaders, product owners, technology teams, operations teams, and third-party vendors to define project objectives, requirements, and deliverables.
Act as the primary point of contact for project stakeholders, providing regular communication, status updates, executive reporting, and issue resolution.
Facilitate steering committee meetings, governance reviews, and executive-level discussions.
Risk, Issue & Change Management
Proactively identify, assess, track, and mitigate project risks, dependencies, and issues.
Manage project change requests and ensure appropriate governance and approvals are followed.
Escalate critical risks and blockers to leadership with recommended resolution strategies.
Agile & Delivery Excellence
Support Agile delivery practices and collaborate effectively with cross-functional Agile teams.
Facilitate project ceremonies, sprint planning, milestone reviews, and delivery tracking as required.
Drive continuous improvement initiatives by identifying process optimization opportunities and implementing best practices.
Resource & Financial Management
Coordinate internal and external project resources to ensure effective project execution.
Monitor project budgets, forecasts, and resource utilization to achieve delivery objectives.
Ensure optimal allocation of resources based on project priorities and organizational goals.
Risk & Regulatory Compliance
Ensure adherence to M&T Bank's risk management framework, regulatory requirements, internal controls, and compliance standards.
Identify and escalate control, compliance, or regulatory concerns that may impact project outcomes.
Maintain appropriate project documentation to support audit, compliance, and governance requirements.
Qualifications
Required Qualifications
Bachelor's degree in Business Administration, Information Technology, Finance, Engineering, or a related field.
6+ years of experience in Project Management, Program Delivery, Implementations.
Mandatory experience within Banking and Financial Services, including one or more of the following:
Commercial Banking
Retail Banking
Wealth Management
Treasury Services
Lending Operations
Banking Technology Programs
Demonstrated experience managing multiple simultaneous projects with varying complexity and stakeholder groups.
Strong understanding of project management methodologies, governance frameworks, and delivery best practices.
Experience working in Agile, Scrum, Hybrid, or Waterfall environments.
Strong analytical, organizational, and problem-solving skills.
Excellent communication and presentation skills, with the ability to influence stakeholders across all organizational levels.
Proven ability to manage competing priorities in a fast-paced, highly regulated environment.