Salesforce Solution Consultant (Business Analyst)

Responsibilities:

Lead customer discovery and requirements-gathering workshops to surface business challenges, process gaps, and solution requirement
Design and configure Salesforce solutions aligned with the Salesforce Professional Services Methodology (SPSM) and Well-Architected framework
Develop Technical Design Documents (TDDs), solution blueprints, and configuration specifications to guide delivery teams
Collaborate cross-functionally with Technical Architects, QA Consultants, Change Management leads, and Engagement Delivery Managers throughout the engagement lifecycle
Serve as the functional subject matter expert on one or more Salesforce clouds (e.g., Sales Cloud, Service Cloud, Data Cloud, Agentforce) during active delivery engagements
Support UAT planning and execution, including defect triage and resolution in partnership with QA
Contribute to go-live readiness activities including data migration validation, training support, and hypercare coverage
Participate in knowledge-sharing, internal enablement, and onboarding initiatives (e.g., Skill Up Lab, KSO-aligned activities)
Maintain utilization targets consistent with AMERS delivery standards while delivering high-quality outcomes
What You Will Need:

Minimum of FIVE (5) years of experience in a functional consulting, solution consulting, or business analysis role within a Professional Services or delivery environment
US Citizenship is contractually required for this role
Selected candidate must be able to obtain a Secret clearance
Selected candidate must be able to travel up to 25%
Hands-on Salesforce configuration experience; relevant certifications strongly preferred (e.g., Salesforce Administrator, Platform App Builder, or cloud-specific credentials)
Familiarity with the full services engagement lifecycle — from discovery and design through build, UAT, and go-live
Strong facilitation skills with the ability to lead workshops and communicate effectively with business and technical stakeholders
Ability to document and communicate solution designs clearly through TDDs, process flows, and configuration guides
Comfortable working in matrixed, cross-functional delivery teams
What Would Be Nice To Have:

Industry experience in a relevant vertical (e.g., Public Sector, Financial Services, Healthcare, Manufacturing) is a plus
Agentforce Experience
The annual salary range for this position is $106,000.00-$176,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Position may be eligible for a discretionary variable incentive bonus

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Student Loan PayDown

Tuition Reimbursement, Personal Development & Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Emergency Back-Up Childcare Program

Mobility Stipend