Technical Systems Analyst/Writer

Responsibilities

System Analysis & Documentation: Analyze complex enterprise IT systems, clinical applications (such as EHR/EMR, PACS, and LIS), and medical device network infrastructures to create accurate, up-to-date technical documentation and standard operating procedures (SOPs).
Network & Systems Mapping: Design, develop, and maintain detailed, enterprise-grade network and architecture diagrams using Microsoft Visio, clearly distinguishing between general IT infrastructure and clinical/medical device networks.
Data Flow & Protocol Mapping: Accurately document system components, illustrating detailed data flows and mapping specific network ports, protocols, and communication paths used by each individual component (including clinical data exchange and medical device telemetry).
Cross-functional Collaboration: Work closely with network engineers, clinical engineers, medical device security teams, software developers, and healthcare administrators to gather system requirements and architectural details.
Standardization & Compliance: Establish, maintain, and enforce templates and standards for technical documentation and diagramming, ensuring alignment with healthcare privacy, security regulations (e.g., HIPAA), and organizational policies.
Continuous Improvement: Regularly audit and update existing documentation and Visio diagrams to reflect clinical system upgrades, network segmentations, and medical device integrations.

*This position is designed to be flexible, with responsibilities evolving to meet business needs and enable individual growth.

Requirements

Active Secret Clearance
Familiarity with medical device security assessment and clinical engineering workflows.
3+ years of proven experience as a Technical Systems Analyst, Technical Writer, Clinical Systems Analyst, or a similar hybrid role in a healthcare IT, hospital, or medical technology environment.
Diagramming Expertise: Advanced, demonstrable proficiency in Microsoft Visio specifically for creating complex network topologies, clinical data flow diagrams, and system architecture layouts.
Networking & Medical IT Knowledge: Solid foundational understanding of enterprise networking concepts (routing, switching, firewalls, VLANs, network segmentation), the OSI model, and how clinical systems/medical devices interface with IT networks.
Ports & Protocols: Proven ability to accurately identify, trace, and document data flows, mapping out specific IT and medical network ports and protocols (e.g., TCP/UDP, HTTP/S, HL7, DICOM, FHIR, DICOM TLS, and PACS communication ports) for various interrelated systems and clinical components.
Technical Writing: Exceptional written communication skills with the ability to translate complex clinical workflows and technical specifications into clear, digestible documentation for both highly technical engineers and clinical stakeholders.
Analytical Skills: Strong analytical and problem-solving skills to map out complex system dependencies, network boundaries, and secure medical device zones.

Preferred Qualifications

Professional certifications such as CompTIA Network+, CCNA, Certified Health Technology Specialist (CHTS), Certified Associate in Healthcare Information and Management Systems (CAHIMS), or relevant technical writing credentials.
Understanding of healthcare regulations and frameworks (HIPAA, HITRUST, FDA guidance on medical device cybersecurity).
Experience documenting cloud-based clinical architectures (AWS, Azure, GCP) or secure hybrid-cloud medical environments.