Client Outreach Specialist

Key Responsibilities
Conduct proactive client outreach and engagement across the five boroughs of NYC
Schedule and facilitate consultations with prospective families
Support onboarding and intake processes for new clients
Maintain accurate and up-to-date client records
Collaborate with clinical and administrative teams to ensure seamless service delivery
Support client satisfaction initiatives and follow up to ensure positive experiences

Qualifications
Strong communication and interpersonal skills required
Client services or outreach experience preferred
Highly organized with strong follow-up skills
Passion for supporting families and making a meaningful impact