Resources and Opportunities Manager

Key Responsibilities

Resources and Opportunities Connection/Case Management

Identify, manage, and track available opportunities, resources, and services

Connect young people with academic and professional opportunities that advance their goals, as well as elevate their voice and confidence in their self-efficacy

Connect young people and volunteers with resources that alleviate barriers to self-efficacy, including housing, mental health, food, and supplies

Help run summer jobs program for Thread young people leveraging both city-wide YouthWorks program and individual community partnerships

Regularly audit community engagement policies and practices in order to ensure alignment with best practices for minor safety, wellbeing, and self-efficacy

Other duties as assigned

Coaching and Capacity Building

Build scalable team of Resource Team Volunteers, interns, and collaborators, coaching them to execute strategy and facilitate resource and opportunities connections

In collaboration & consultation with the Curriculum and Student Programs teams, develop and deploy trainings and programming that build capacity of young people and their volunteers to remove barriers, leverage opportunities, and work towards self-efficacy

Develop, maintain, and deploy electronic and online resources for volunteers and young people through all channels, including the Thread mobile app, Thread Guide, email communications, and more

Relationship and Resource Management

Maintain and strengthen community partnerships that meet the resource and opportunities needs of high school young people and volunteers

Recruit, develop, and retain Resource Team Volunteers and Collaborators to effectively execute strategy, in alignment with Thread values and core competencies

Identify community needs through quantitative and qualitative data collection, cross-team collaboration

Qualifications
Qualifications/Skills

Required

Master’s Degree and 3 years of experience required; Licensed Clinical Social Worker (LCSW) preferred and/or strong record of crisis management and trauma-informed care

Strong knowledge of the Baltimore community resources landscape and/or available academic/professional opportunities

Strong project and process management, including ability to organize complex tasks and prioritize multiple assignments

Ability to clearly communicate and live out Thread’s core values & core competencies.

Ability to work during the evenings and weekends as necessary.

Preferred

Prior non-profit experience or knowledge

Experience working with learning management systems