Salesforce QA

Experience with automated testing frameworks like Selenium, Polarian, or
Experience testing APIs and integrations (REST, SOAP) between Salesforce
Experience in automating Salesforce test cases using tools such as
At least 5 years of experience working with Salesforce platform, with
Developer, or Salesforce QA Specialist.

Job Summary

We are seeking a highly skilled Senior Salesforce Quality Assurance
Engineer to join our team. The ideal candidate will be responsible for
ensuring the quality and reliability of Salesforce PSA (Professional Services
Automation) implementations, customizations, and integrations. You will work
closely with developers, business systems analysts, and stakeholders to
understand requirements, design test strategies, and automate test cases to
improve product quality and speed of delivery.

Key Responsibilities

• Collaborate with cross-functional teams (developers, business systems
analysts, and product owners) to develop a test strategy that ensures
comprehensive test coverage of Salesforce solutions.

• Perform functional, regression, integration, and system testing on
Salesforce implementations, including workflows, custom objects, and
integrations with other systems.

• Design and implement automated test frameworks for Salesforce testing
using tools like Selenium, Polarion, or similar.

• Provide feedback to the development team to improve coding and design
practices from a quality standpoint.

• Create detailed test plans, test cases, and test scripts for both manual
and automated testing. Ensure proper documentation of defects and
resolutions.

• Conduct performance and load testing for Salesforce solutions to ensure
scalability and performance.

• Mentor junior QA team members, drive best practices for QA in the
Salesforce environment, and foster a culture of quality within the team.

• Test integrations between Salesforce and other systems (e.g., ERP,
marketing platforms) to ensure seamless data flow and process alignment.

• Log and track defects using tools like JIRA, ensuring that they are
resolved in a timely manner.

Required Skills

• At least 5 years of experience working with Salesforce platform, with
deep knowledge of Sales Cloud, Service Cloud, and custom development (APEX,
Visualforce).

• Strong understanding of QA methodologies, best practices, and tools.
Experience with automated testing frameworks like Selenium, Polarian, or
equivalent.

• Experience in automating Salesforce test cases using tools such as
Selenium WebDriver, TestNG, JUnit, or equivalent. Experience with CI/CD tools
like Jenkins is preferred.

• Expertise in functional testing, regression testing, system testing, and
UAT. Familiarity with performance testing and load testing tools.

• Understanding of APEX test classes and how to create them to ensure code
coverage and quality within Salesforce.

• Experience testing APIs and integrations (REST, SOAP) between Salesforce
and other third-party systems.

• Strong analytical and problem-solving skills with the ability to
troubleshoot complex issues in Salesforce implementations.

• Ability to mentor junior team members and drive best practices.

• Familiarity with Agile development and Scrum methodologies.

• Excellent communication and collaboration skills to work effectively with
cross-functional teams.

• Proficiency in tools like JIRA, Confluence, Git, Bitbucket

• Salesforce certifications such as Salesforce Administrator, Salesforce
Developer, or Salesforce QA Specialist.

• Strong verbal and written communication skills.

• Ability to work both independently and in a team-oriented, collaborative
environment.

• Proactive attitude and willingness to learn new technologies.