Receptionist

Job Overview
The Executive Receptionist provides exceptional service by managing front office operations while supporting hospitality functions across the workplace. Responsibilities include greeting visitors, answering inbound calls, coordinating meeting room logistics, and ensuring the proper setup and presentation of food and beverages for meetings, conferences, and corporate events.

In addition to reception duties, this role supports mail and office services operations and assists with general facilities tasks to ensure a seamless and professional workplace experience.

Reports To:
Client Services Supervisor, Client Services Manager, or equivalent leadership

What You’ll Do
Reception & Concierge Services
Provide 5-star customer service to employees, visitors, and clients

Answer incoming telephone calls and route callers to the appropriate department

Greet visitors, log them into the visitor system, and ensure NDA compliance

Activate temporary employee badges and manage access cards

Escalate security concerns when necessary

Maintain a clean, professional, and organized reception area

Train backup personnel on reception procedures and policies

Hospitality & Workplace Experience
Stock and maintain food and beverage areas including pantry, barista stations, kitchens, and conference rooms

Assist with meeting room setups and breakdowns for onsite meetings and events

Coordinate catering and hospitality support for meetings and conferences

Maintain cleanliness and presentation standards across hospitality areas

Mail & Office Services Support
Sort and distribute mail and packages

Receive and track inbound deliveries and notify employees

Provide backup support for mail and office services operations

Monitor office supplies and replenish inventory as needed

Administrative & Operational Support
Schedule meeting rooms and assist with administrative tasks

Perform light facilities support such as organizing workspaces and minor maintenance tasks

Proactively identify additional tasks during downtime

Build professional relationships with employees, clients, and internal teams

What We’re Looking For
Required
High School Diploma or equivalent

1–3 years of experience in reception, concierge, hospitality, or administrative roles

Strong verbal and written communication skills

Proficiency with Microsoft Office Suite and ability to learn workplace technology systems

Strong organizational and time-management skills

Ability to multitask and prioritize responsibilities efficiently

Professional appearance and adherence to company policies

Preferred
Experience working in a corporate office or workplace services environment

Experience supporting hospitality or meeting coordination