Manager, Distribution Operations – 2nd shift

Responsibilities:
Provides tactical direction and leadership to a large operations staff including supervisors within a delivery distribution center (DDC).
Ensures all performance, safety and quality policies/procedures are met for various departments through effective performance management programs.
Supports in solving problems and seeking process and system improvements.
Utilizes people, tools, space and equipment effectively to meet required levels of service for internal and external customers.
Hires, develops, coaches and advises Best Buy leaders to support and lead employees by living and demonstrating Best Buy’s values and leadership expectations.
Manages the performance of third party vendors, including transportation and/or home delivery to uphold accountability for internal and external customers.
Maintains effective and ongoing partnerships with customers both internally and externally by providing feedback and guidance in support of the overall customer service mission.
Identifies operational improvement opportunities. Partners with corporate supply chain teams to lead projects focused on improvement initiatives.
Basic Qualifications:
5+ years of demonstrated experience in leading teams and managing supervisors in the areas of business, military or related fields.
4+ years of logistics, operational, warehouse, inventory and customer service experience
Preferred Qualifications:
Associate or Bachelor’s degree
2+ years of Warehouse Management Systems experience
5+ years of Distribution experience